Academic Appointment Specialist
New York University Tisch School of the Arts
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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Salary
💰 $70,000 - $85,000 per year
About the role
- Deliver a superior new hire experience for academic populations
- Provide a high level of customer service throughout the pre-employment onboarding process
- Ensure the completion and accuracy of all pre-employment processes and forms according to policies and guidelines
- Interact with new hires, school/unit points of contact, Human Resources, and other areas of the University as needed
- Ensure accuracy and compliance with faculty lifecycle data gathering and reporting
Requirements
- Bachelor's Degree or equivalent
- 2+ years relevant experience in customer service, data maintenance, onboarding operations, or equivalent combination of education and work experience
- Ability to work in a team environment
- Ability to assess problems and promptly resolve or identify appropriate teams to resolve
- Strong oral and written communication skills
- Strong interpersonal skills with the ability to work with and collaborate across the University at all levels
- Strong time management, attention to detail and ability to manage individual assignments
- Ability to handle sensitive situations and maintain a high degree of confidentiality
- Knowledge of the Workday HRIS system, faculty information systems, and reporting environment
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data maintenanceonboarding operationsreporting
Soft Skills
customer serviceteamworkproblem assessmentoral communicationwritten communicationinterpersonal skillstime managementattention to detailconfidentiality
Certifications
Bachelor's Degree