Office Services Clerk

New York City Tourism + Conventions

Office Services Clerk supporting operational functions for New York City Tourism + Conventions, ensuring the mailroom and office supplies are managed effectively.

Posted 7/2/2026full-timeNew York City • New York • 🇺🇸 United StatesJuniorMid-Level💰 $58,000 - $72,500 per yearWebsite

About the role

Key responsibilities & impact

Supports the operating departments of New York City Tourism + Conventions by providing mailroom, delivery and administrative services in the most efficient, cost-effective means possible.
Prepares and packages internal deliveries, mail handling and inventory in the most efficient, cost-effective manner possible.
Responsible for the maintenance of the mailroom and office equipment and initiates improvements when possible.
Mail and supply orders/deliveries.
Technical expert of all mailroom processing (postage machine, FedEx / UPS terminal, sorter, folder, scorer, cutter etc.) and printing (HP and Cannon printers and copiers and plate maker).
Coordinates mailroom projects: monthly mailing, business card exchange, any last-minute project, processing bulk shipping and mailings, generation of labels/envelopes, folding, stuffing and mailing in a timely manner.
Train and troubleshoot equipment to meet business needs to provide staff with pickup and delivery of boxes/packages as needed.
Oversee the operation of the office soda machine.
Ensure a clean, orderly, safe and secure environment within the mailroom.
Oversee the organization and orderly maintenance of all storage and staging areas.
Perform preventive maintenance on equipment and make simple repairs.
Perform minor office maintenance and moving of office furniture, as required.
Operate and ensure proper maintenance of the Company vehicle, required to make deliveries and pick-up items at banks or other locations throughout the city.

Requirements

What you’ll need

Minimum of 2-3 years of experience in a mailroom, facilities, office services, or administrative support role.
Experience operating mailroom and shipping equipment, including postage machines, copiers, printers, and shipping software (FedEx, UPS, USPS).
Experience with Microsoft Office applications, including Excel, Word, and Outlook.
Excellent organizational, communication, and interpersonal skills with the ability to manage multiple priorities effectively.
Ability to work independently, exercise sound judgment, and take initiative to improve processes and efficiencies.
Ability to collaborate cross-functionally and provide responsive service to staff and stakeholders.
Valid driver's license with a clean driving record and the ability to operate a company vehicle.
Ability to safely operate mailroom equipment and lift up to 20-30 pounds.
Familiarity with New York City's tourism and hospitality landscape is a plus.

Benefits

Comp & perks

Hybrid Schedule: M-Th in-office; Fridays remote.
Generous Time Off: PTO days and sick time.
Holidays: up to 12 paid company holidays, plus extended Winter Break.
Floating Holiday: 1 per year, front-loaded.
Healthcare: Premium medical, dental, and vision plans, plus HRA and DCA.
Retirement & Development: Retirement savings plan and professional development opportunities.
Perks: Quarterly cell phone credit to subsidize your plan and monthly transit/commuter allowance.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Mailroom Equipment OperationShipping Software ExperiencePreventive MaintenanceInventory ManagementLabel Generation

Soft Skills

Excellent CommunicationInterpersonal SkillsInitiativeJudgmentCollaboration