New Wave Design

Sales

• Interact with new and existing customers to increase sales of NWD’s products and services.
• Manage customer accounts within a pre-defined territory within the US Eastern Region.
• Research, profile, and qualify potential customers to develop a robust and accurate sales pipeline.
• Utilize proven sales techniques to initiate contact, assess customer needs, and present NWD solutions that address technical and program requirements.
• Prepare and deliver presentations, demonstrations, and proposal materials that effectively communicate NWD’s capabilities and value proposition.
• Support quoting activity, proposal preparation, and follow-up communication to ensure a smooth sales process and positive customer experience.
• Troubleshoot and resolve customer issues in coordination with internal teams to ensure satisfaction and maintain relationships.
• Maintain a strong understanding of NWD’s product portfolio, competitive positioning, and industry trends.
• Maintain accurate opportunity and customer data within the CRM system (Salesforce).
• Coordinate with internal departments, engineering, operations, contracts, and program management, to meet customer expectations.
• Participate in trade shows, industry events, and customer meetings as required.
• Other related duties as assigned.

Senior Sales Associate