Partner Solutions Consultant I

New Relic

Partner Solutions Consultant driving technical enablement and support for partners to sell observability solutions. Transforming customer success with strategic consulting and delivery governance of partner-led projects.

Posted 4/29/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $149,000 - $186,000 per yearWebsite

Tech Stack

Tools & technologies

CloudGo

About the role

Key responsibilities & impact

Serve as the primary technical arm for the Partner Sales Go-To-Market (GTM) engine, supporting our sales managers and ecosystem partners.
Act as an observability architect and "Swat Team" member for high-value partner-led opportunities, assisting with complex solution design, demonstrations, and Proofs of Value (POVs).
Maintain project-level discipline for all engagements, tracking risks, resource utilization, and status in central systems.
Channel "in the trenches" insights from partners and customers back to internal Product and Practice teams to influence the future roadmap and GTM strategy.
Oversee partner-led project delivery to ensure high-quality outcomes. You will guide partners through proven implementation playbooks, serve as a technical escalation point, and monitor project health against Customer Satisfaction (CSAT) targets.

Requirements

What you’ll need

3+ years of hands-on experience in technical consulting, solutions architecture, or senior engineering, with a focus on cloud and application performance technologies.
Deep technical knowledge of Observability concepts (APM, Infrastructure, Log Management) and the ability to articulate technical value to both engineers and leadership.
Exceptional communication and negotiation skills with the ability to manage and influence diverse internal and external stakeholders without direct authority.
Understanding of how to build sustainable technical businesses within a partner network (SIs, MSPs, Resellers).
Ability to manage multiple workstreams with a focus on clear expectations, milestone tracking, and measurable outcomes.
Experience in capacity planning and advising partners on resource needs to support upcoming project pipelines

Benefits

Comp & perks

healthcare
dental
vision
parental leave and planning
mental health benefits
401(k) plan and match
flex time-off
11 paid holidays
volunteer time off
other competitive benefits designed to improve the lives of our employees

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical consultingsolutions architecturecloud technologiesapplication performance technologiesobservability conceptsAPMinfrastructurelog managementcapacity planningproject delivery

Soft Skills

communication skillsnegotiation skillsstakeholder managementinfluenceproject managementmilestone trackingexpectation managementresource utilizationcustomer satisfactionteam collaboration