Director of Strategic Communications

New Moms

Director of Strategic Communications at New Moms, leading brand strategy and communications initiatives to enhance organizational visibility and impact. Collaborates with cross-functional teams and supervises marketing efforts.

Posted 7/29/2026full-timeChicago • Illinois • 🇺🇸 United StatesLead💰 $94,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and executing comprehensive brand strategies, messaging frameworks, and communications plans while effectively managing cross-functional teams and enhancing organizational visibility. Proficient in evaluating communication effectiveness through data-driven insights and fostering strong relationships with stakeholders.

Highest-signal resume keywords

Brand Strategy DevelopmentCrisis Communications ManagementData-Driven Communications EvaluationLeadership in Nonprofit MarketingProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Communications StrategyBrand Messaging FrameworksFundraising CommunicationsOrganizational PositioningMedia RelationsPublic RelationsDigital CommunicationsAudience Insights EvaluationCross-Functional Initiative LeadershipStaff Supervision

Soft Skills

Outstanding Written CommunicationVerbal CommunicationEditing SkillsPresentation SkillsOrganizational Skills

Tools & Technologies

Microsoft OfficeSalesforceAdobe Creative Suite

Certifications & Qualifications

Bachelor's DegreeAdvanced Degree in Communications or Related Field

Industry Keywords

Nonprofit ManagementSocial EnterpriseFundraisingHuman ServicesOrganizational Impact Stories

About the role

Key responsibilities & impact

Develop and steward New Moms' brand architecture, messaging framework, and organizational positioning across New Moms and its social enterprises
Serve as the organization's brand steward, ensuring consistency in messaging, voice, and visual identity across all communications
Provide strategic guidance on brand application across departments and initiatives
Lead strategies that expand New Moms' visibility through media relations, public relations, and thought leadership opportunities
Partner with leadership to elevate organizational impact stories and position New Moms and its social enterprises as sector leaders
Develop crisis communications protocols and oversee reputation management
Develop and oversee the annual communications strategy, including priorities, audiences, channels, and success metrics
Provide strategic oversight of digital, print, video, and earned media communications
Evaluate communications performance using data and audience insights to inform future strategies
Partner with the Development team to strengthen the case for support and fundraising communications
Provide strategic direction for donor messaging, stewardship materials, campaigns, and fundraising events
Ensure organizational brand strategy aligns with philanthropic engagement goals
Supervise and develop the Marketing & Communications Manager
Partner with leaders across New Moms, Bright Endeavors, and Bright Path to ensure aligned communications strategies
Serve as a strategic communications advisor to senior leadership and manage external communications vendors as needed
Participate in department planning, budgeting, and organizational initiatives
Maintain timely communication, pursue ongoing professional development, and uphold New Moms' values and service model
Perform other related duties as assigned

Requirements

What you’ll need

Bachelor's degree required
Advanced degree in Communications, Marketing, Nonprofit Management, Public Affairs, or a related field preferred
Seven (7) or more years of progressive experience in communications, marketing, or brand strategy
Three (3) or more years in a senior leadership or director-level role
Experience developing organizational brand strategy and messaging frameworks
Experience supervising staff and leading cross-functional initiatives
Nonprofit experience strongly preferred; experience with social enterprise, fundraising communications, or human services is a plus
Outstanding written, verbal, editing, and presentation skills
Experience developing communications strategies and evaluating effectiveness through data
Strong project management and organizational skills with the ability to manage multiple priorities
Proficiency with Microsoft Office; experience with Salesforce preferred
Familiarity with Adobe Creative Suite or similar design software is helpful
Valid driver's license with a safe driving record and current insurance

Benefits

Comp & perks

Medical insurance with generous employer contribution
Dental and vision insurance
Flexible Spending Account (FSA)
Short-term disability, long-term disability, and life insurance – 100% employer-paid
Employee Assistance Program (EAP) for free counseling and resources
Generous paid time off, as well as 15 paid holidays and half days on Fridays during the summer
403b retirement plan with employer match
Pre-tax transportation benefits
Professional development
Free spiritual direction services