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About the role
Key responsibilities & impact- Visiting a participant at home or community to discuss pregnancy, birth plans, comfort measures, newborn care and postpartum recovery
- Providing continuous, non-clinical labor and delivery support in a hospital or birth center
- Supporting a new parent with breastfeeding initiation and early bonding
- Facilitating or preparing for a prenatal care group
- Coordinating with coaches, healthcare providers, and community partners
- Documenting visits, assessments, and outcomes in required databases
- Responding to participant needs through phone, text, or the New Moms app
- Participating in the on-call rotation to support births as they occur
- Provide labor and delivery support to an annual caseload of approximately 23 participants per year
- Conduct weekly prenatal and postpartum home visits using a culturally responsive approach
- Deliver education on birth preparation, parenting, child development, and family well-being
- Provide emotional support and mental health case management
- Facilitate prenatal care groups on a rotating basis and support additional group cycles as needed
- Collaborate with internal teams and community partners to connect families to resources
- Use digital tools and coaching platforms to maintain participant engagement
- Maintain timely and accurate documentation and support program compliance
Requirements
What you’ll need- High School Diploma or equivalent required
- DONA and Parents as Teachers certifications preferred (or must obtain on-the-job)
- IL Doula Medicaid Certification preferred (or must obtain on-the-job)
- At least 1 year of related experience preferred
- Experience working with vulnerable populations and young parents preferred
- Experience collaborating with homeless or public service systems a plus
- Strong interpersonal and written communication skills
- Cultural humility and trauma-informed approach
- Comfort using computers, Microsoft applications, and case management systems.
- Valid driver’s license, reliable car, and insurance required.
Benefits
Comp & perks- Medical insurance with generous employer contribution
- Dental and vision insurance
- Flexible Spending Account (FSA)
- Short-term disability, long-term disability, and life insurance – 100% employer-paid
- Employee Assistance Program (EAP) for free counseling and resources
- Generous paid time off, as well as 15 paid holidays and half days on Fridays during the summer
- 403b retirement plan with employer match
- Pre-tax transportation benefits
- Discounts on Bright Endeavors products
- Free spiritual direction services
- Over 20 free CEUs during onboarding and regular free CEUs throughout employment.
- Cost coverage for state certification/renewal and licensure supervision hours for staff working towards licensure.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
labor supportdelivery supportbreastfeeding educationpostpartum carecase managementculturally responsive approachemotional supportmental health supportdocumentationparticipant engagement
Soft Skills
interpersonal skillswritten communicationcultural humilitytrauma-informed approachcollaborationsupportive communicationempathyorganizationflexibilityproblem-solving
Certifications
High School DiplomaDONA certificationParents as Teachers certificationIL Doula Medicaid Certification
