VP, Relationship Management Team Leader – Retirement Services
skillventory - A Leading Talent Research Firm
Assistant Vice President, Academic Technology
New Hampshire College & University Council
full-time
Posted on:
Location Type: Hybrid
Location: Manchester • New Hampshire • 🇺🇸 United States
Visit company websiteSalary
💰 $121,649 - $194,676 per year
Job Level
Lead
About the role
- Lead an enterprise learning management system team including solution delivery and operations delivery of systems and services and support of business processes to help deliver academic programs
- Partner with leaders across ITS for aligned vision around the end-to-end student experience to ensure technology solutions in the academic experience are cohesive in that journey
- Align platform roadmaps for the LMS, virtual labs, and faculty apps to data architecture strategy, support and communication strategy, and business process architecture
- Align with Business Technology Solutions leaders on solution delivery and operational standards to ensure operational practices across major technology platforms
- Promote the technical roadmap to support continuous improvement and progress to the educational technology ecosystem from new features in the learning environment, data lifecycle management and support for analytics, and changing approaches to teaching and learning with advances in generative AI
- Manage adoption, integration, configuration, and deployment for the full-spectrum solution portfolio necessary to ensure student learning
- Promote partner adoption of learning technologies and manage analysis of platform and operational data to guide the continuous improvement of the learning experience
- Lead large vendor relationships (LMS and faculty apps) and third-party software companies at the university level, while working with partners that manage other content and smaller third-party vendors and software/services
- Lead internal communication strategy to provide regular updates, including executive level updates
- Lead internal organization of 1Edtech-related activities, including engagement and coordination of partners
- Collaborate with important partners across content strategy to support shifting content management and authoring capabilities across the academic portfolio
- Manage a portfolio of products, services, and vendors that extend capabilities in the learning technology ecosystem beyond the LMS, including virtual labs, academic integrity tools, and other enterprise-wide academic technology tools
- Coach people and product managers on building a positive work culture that collaborates with other university teams across both Agile and traditional project management approaches
- Create viable business cases including effort and budget estimates, staffing information, sourcing information, and risk mitigation plans
- Collaborate with teams responsible for strategies related to data, AI, analytics, infrastructure, and information security to inform on capabilities related to platforms and to align strategy and effort towards institutionally defined goals
- Work with the portfolio management teams and project managers to objectively evaluate vendor delivery performance versus schedule, cost, and quality and provide feedback on a periodic basis to vendor
- Other responsibilities as assigned.
Requirements
- 15+ years of experience in solution delivery and technology operations
- Bachelor's Degree
- Experience leading digital educational technologies and systems
- Experience leading digital educational technology-focused teams
- Experience promoting a culture of data-informed decision-making across delivery and operations
- Experience developing management skills and general understanding of learning design and faculty management to supporting technology solutions for related business processes
- Experience applying data to align solution delivery with our goals and streamlining operations
- Experience in a University setting, supporting teaching and learning with technology.
Benefits
- High-quality, low-deductible medical insurance
- Low to no-cost dental and vision plans
- 5 weeks of paid time off (plus almost a dozen paid holidays)
- Employer-funded retirement
- Free tuition program
- Parental leave
- Mental health and wellbeing resources
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
solution deliverytechnology operationsdigital educational technologiesdata lifecycle managementanalyticslearning management system (LMS)virtual labsacademic integrity toolsproject managementrisk mitigation
Soft skills
leadershipcommunicationcollaborationcoachingorganizational skillsculture of data-informed decision-makingpositive work culturestrategic thinkingvendor managementstakeholder engagement
