FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Sales and Customer Service Representative
New Frontier Immigration LawBilingual Sales and Customer Service Representative for humanitarian-focused law firm supporting immigrant families. Conduct sales and customer service tasks aimed at solutions for undocumented immigrants' needs.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong bilingual communication skills in English and Spanish, with a proven track record in sales and customer service. Capable of conducting needs assessments and converting leads through a consultative approach while maintaining accurate records in a CRM system.
Highest-signal resume keywords
Bilingual Communication SkillsSales ExperienceCustomer ServiceCRM ProficiencyConsultative Selling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ConversionsCall Handling MetricsClient Needs AssessmentLead ConversionCRM System Management
Soft Skills
EmpathyProfessionalismCultural AwarenessCompassionTeam Collaboration
Industry Keywords
Service-Based IndustriesClient ExperiencePerformance GoalsInbound CallsOutbound Calls
Tech Stack
Tools & technologiesGo
About the role
Key responsibilities & impact- Manage a high volume of inbound and outbound calls with empathy and professionalism.
- Conduct thorough client needs assessments to identify how our services can help.
- Convert qualified leads into initial consultations through a consultative, trust-building approach.
- Meet or exceed performance goals, including sales conversions and call handling metrics.
- Maintain accurate and timely notes in our CRM system.
- Work closely with teammates to continuously improve client experience and sales strategy.
- Navigate sensitive conversations with cultural awareness, discretion, and compassion.
- Go the extra mile to engage customers.
Requirements
What you’ll need- Fluent bilingual skills in English and Spanish (native or near-native fluency)
- Minimum 3 years of successful sales experience, preferably in service-based industries
- Strong customer service background and phone communication skills
- Ability to work some evenings/weekends, depending on client demand.
Benefits
Comp & perks- Uncapped Commissions.
- Growth Opportunities.
- 100% Remote Work anywhere in Mexico.