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Sales & Intake Specialist – Immigration Law
New Frontier Immigration LawBilingual Sales and Intake Specialist at New Frontier Immigration Law. Empathetic customer service and consultative sales in immigration law to support families.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong bilingual communication skills in English and Spanish, with a proven track record in sales and customer service. Capable of conducting needs assessments and converting leads through a consultative approach while maintaining high performance metrics.
Highest-signal resume keywords
Bilingual Communication SkillsSales ExperienceCustomer Service SkillsCRM ProficiencyConsultative Selling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ConversionsCall Handling MetricsClient Needs AssessmentLead ConversionPerformance Goals
Soft Skills
EmpathyProfessionalismCultural AwarenessDiscretionCompassion
Tools & Technologies
CRM System
Industry Keywords
Service-Based IndustriesClient ExperienceConsultationsInbound CallsOutbound Calls
Tech Stack
Tools & technologiesGo
About the role
Key responsibilities & impact- Manage a high volume of inbound and outbound calls with empathy and professionalism.
- Conduct thorough client needs assessments to identify how our services can help.
- Convert qualified leads into initial consultations through a consultative, trust-building approach.
- Meet or exceed performance goals, including sales conversions and call handling metrics.
- Maintain accurate and timely notes in our CRM system.
- Work closely with teammates to continuously improve client experience and sales strategy.
- Navigate sensitive conversations with cultural awareness, discretion, and compassion.
- Go the extra mile to engage customers
Requirements
What you’ll need- Fluent bilingual skills in English and Spanish (native or near-native fluency)
- Minimum 3 years of successful sales experience, preferably in service-based industries
- Strong customer service background and phone communication skills
- Ability to work some evenings/weekends, depending on client demand
Benefits
Comp & perks- Uncapped Commissions
- Growth Opportunities
- 100% Remote Work anywhere in Mexico