Enterprise Applications – Automation Specialist

New Era Technology

Enterprise Applications & Automation Specialist supports core business applications at New Era Technology. Driving AI-powered automation initiatives and improving efficiency and business processes.

Posted 7/23/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in administering and supporting enterprise applications, particularly in ERP and CRM systems, while leveraging Microsoft Power Platform and AI tools to enhance operational efficiency and automate business processes.

Highest-signal resume keywords

ConnectWise AdministrationMicrosoft Dynamics 365 Business Central SupportPower Automate Workflow DesignAI-Enabled Solution DevelopmentSQL and REST API Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Enterprise Application SupportWorkflow AutomationSystem IntegrationAI GovernanceMicrosoft Power PlatformAzure AI ServicesUser Access ManagementDocumentation ManagementProblem-SolvingContinuous Process Improvement

Soft Skills

CommunicationStakeholder ManagementIndependent WorkTime ManagementCollaboration

Tools & Technologies

Workday Adaptive PlanningCopilot StudioMicrosoft FabricAzure OpenAIITIL Practices

Industry Keywords

MSP EnvironmentIT Service ManagementEnterprise Automation InitiativesFinancial SystemsBusiness Process Automation

Tech Stack

Tools & technologies

AzureERPITSMSQL

About the role

Key responsibilities & impact

Administer and support ConnectWise, Microsoft Dynamics 365 Business Central, and Workday Adaptive Planning.
Manage application configuration, user access, system support, and documentation.
Design and build workflows using Power Automate, Power Apps, Copilot Studio, and Azure AI services.
Identify opportunities to automate manual and repetitive business processes.
Develop AI-enabled solutions to improve productivity and operational efficiency.
Collaborate with Enterprise IT, Security, Data, and Architecture teams on automation initiatives.
Support user training, knowledge sharing, and continuous process improvement.

Requirements

What you’ll need

3+ years of experience supporting enterprise applications such as ERP, CRM, PSA, or financial systems.
Experience with ConnectWise, Microsoft Dynamics 365 Business Central, or Workday Adaptive Planning.
Hands-on experience with Microsoft Power Platform (Power Automate, Power Apps) and AI tools such as Copilot Studio or Azure OpenAI.
Knowledge of SQL, REST APIs, and system integrations.
Strong problem-solving, communication, and stakeholder management skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Experience with Azure AI, Copilot Studio, or Microsoft Fabric is highly desirable.
Experience in an MSP environment.
Familiarity with ITIL or IT Service Management practices.
Experience with AI governance and enterprise automation initiatives

Benefits

Comp & perks

Day 1 HMO + 1 free dependent
Health and Wellness Reimbursement Benefits
Sunlife Group Insurance
Company Salary Loans
Government contributions
Assistance with government loan payments
13th month pay
Night differentials pay
Holiday pay (for hours worked on holidays)
Mandated Leaves
Work equipment provided