Salary
💰 $75,000 - $83,000 per year
About the role
- New England Life Care (NELC) is a nonprofit home infusion therapy provider serving over 70 hospital systems in ME, NH and MA
- Provides input on NELC projects, extracts data and compiles reports required for management and operations
- Provides application support for EMR and Sage for ACS; researches and resolves user errors; acts as liaison with software vendors
- Participates in testing, training, and implementation of software updates and new features/modules
- Participates in evaluation and implementation of process improvements and new system features
- Serves as member of Help Center team to research and resolve tickets
- Works Monday – Friday 8:00am – 5:00pm with predictable schedule
- Remote role limited to Maine, Massachusetts, and New Hampshire; not eligible for visa sponsorship
Requirements
- Bachelor’s degree in computer science, information systems, information technology or related discipline and/or equivalent combination of education and relevant experience
- 3+ years’ experience as a business analyst (healthcare background preferred)
- Proven analytical and creative problem-solving abilities
- Experience writing MSSQL queries
- Experience writing end user reports using SAP Crystal Reports or equivalent report writing application
- Knowledge of HIPAA Privacy and Security requirements
- Working knowledge of federal/state fraud and abuse laws
- Valid driver’s license with excellent driving record required
- Experience with report writing and research tools (Crystal Reports, SQL Management Studio, MS Access)
- Demonstrated knowledge of medical terminology; CPT; ICD9; and HCPC coding preferred
- Excellent customer service, communication, and organizational skills
- Ability to work independently and as part of a team
- Proficient with Microsoft Word and Excel
- Demonstrated ability to identify, research, and solve problems