Operations Center Operator

New Energy Equity

Entry-level operator monitoring renewable energy assets and ensuring client communication for New Energy Equity. This role involves adherence to safety procedures and performance analysis of monitoring software.

Posted 7/25/2026full-timeAnnapolis • Maryland • 🇺🇸 United StatesMid-LevelSenior💰 $50,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Proficient in Salesforce Drive O&M (CMMS) functions and skilled in managing data transfer between systems. Strong communication abilities and attention to detail are essential for coordinating with clients and field teams.

Highest-signal resume keywords

Salesforce Drive O&M (CMMS) ProficiencyData Acquisition Systems (DAS) ManagementMicrosoft Office Suite ProficiencyExcellent Written/Verbal Communication SkillsHigh Attention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

CMMS FunctionsWork Order CreationRemote CommunicationEvent RetrievalTracker System OperationsField Dispatch ComplianceSystem Performance AnalysisInformation Transfer ManagementOnsite TroubleshootingTechnical Training Participation

Soft Skills

Ability to Work IndependentlyTeam CollaborationProfessional Communication

Tools & Technologies

Salesforce Drive O&MData Acquisition Systems (DAS)CMMSESS Data RoomMicrosoft Office SuiteAdobe

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Safety RegulationsPortfolio RequirementsContinuous Improvement InitiativesClient MeetingsFlexible Schedules

About the role

Key responsibilities & impact

Adhere to all safety regulations and company procedures.
Analyze alerts and system performance across all monitoring and asset management software.
Comply with portfolio requirements for monitoring and field dispatch.
Demonstrate proficiency in Salesforce Drive O&M (CMMS) functions.
Accurately create new work orders and provide timely updates in CMMS.
Communicate with clients in a professional manner for required work task approvals.
Coordinate with and assist field teams with onsite troubleshooting.
Field phone calls and log corresponding entries in CMMS.
Perform SEL relay remote communication and event retrieval.
Perform various tracker system remote operations.
Manage transfer of information between Data Acquisition Systems (DAS), CMMS, and ESS data room.
Participate in client meetings as required.
Manage and maintain ESS file structure and workflow functions.
Attend Quarterly in-person meetings in coordination with respective Manager.
Attend relevant technical training and participate in continuous improvement initiatives.
Ability to work flexible schedules including weekend work as required to support business needs or seasonality.
Additional responsibilities as requested.

Requirements

What you’ll need

Able to work independently and take direction.
Valid driver's license and clean driving record.
Ability to work as part of a team.
Excellent written/verbal communication skills.
High attention to detail.
Proficiency in the Microsoft Office Suite and Adobe and proven ability to learn new software programs.
Applicants must be authorized to work for any employer in the U.S.

Benefits

Comp & perks

Retirement Benefits
Medical, Dental & Vision
Health Savings Account
Flexible Spending Account
Life Insurance and Disability
Tuition Reimbursement
Voluntary Benefits
Paid Absences
and more.