Retail Sales Associate

New Balance

Retail Sales Associate at New Balance providing customer service and product knowledge. Responsibilities include sales transactions, customer engagement, and maintaining store appearance.

Posted 8/2/2026part-timeMyrtle Beach • South Carolina • 🇺🇸 United StatesJuniorMid-Level💰 $13 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and product knowledge while effectively engaging with customers to meet their needs. Capable of performing sales transactions and maintaining a well-organized retail environment.

Highest-signal resume keywords

Customer ServiceVerbal Communication SkillsCash Register FunctionsBasic Math SkillsTeam Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Suggestive SellingProduct KnowledgeSales Transaction ProcessingMeasuring and Fitting ProductsSafety Regulations Compliance

Soft Skills

Problem SolvingFlexibilityTeamwork

Industry Keywords

Retail ExperienceCustomer EngagementPromotionsInventory ManagementSecurity Monitoring

About the role

Key responsibilities & impact

Provide customer service using proper selling techniques, product knowledge, and the GUEST service model
Greet and make customer contact
Understand the customer's needs
Educate the customer on product features and benefits
Solve any customer problems/answer any questions
Transact the sale through suggestive selling, multiple selling, and effective closing
Correctly measure and fit customers with appropriate NB product
Inform customers about any promotions we have running
Keep the floor always looking its best – neat, organized, and well stocked
Make sure items are labeled and price marked properly
Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses

Requirements

What you’ll need

Must be 18 years of age or older
Past retail experience preferred, but not necessary
Strong customer service and verbal communication skills
Demonstrated ability to flourish in a team environment
Familiarity with cash register functions
Ability to quickly perform basic math
Willingness to work a flexible schedule that may include weekends and holidays
Ability to lift up to 4 lbs frequently; lift maximum 8 lbs occasionally; kneel or squat frequently; move boxes of product up to 50 lbs with assistance if necessary; stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently

Benefits

Comp & perks

Medical insurance options
Dental insurance
Vision insurance
Life insurance
401K
Online learning and development courses
Tuition reimbursement
Monthly student loan support
Various mentorship programs
$1,000 yearly lifestyle reimbursement
4 weeks vacation
12 holidays
Generous parental leave