Manager

• Assign and coordinate loads to drivers, ensuring on-time pickup and delivery
• Communicate with drivers to manage schedules, provide route updates, and troubleshoot issues
• Liaise with brokers and vendors to ensure smooth shipment flow
• Maintain accurate and timely updates in our dispatch systems
• Monitor and ensure Hours of Service compliance for all assigned drivers
• Manage EV charge planning to prevent delays in delivery schedules
• Reprioritize workloads in real time based on emergent events, guided by established policies
• Support other dispatchers with task delegation and provide operational guidance
• Coordinate with Senior Dispatchers on escalated issues or operational improvements
• Track and report on KPIs including on-time rates, empty miles percentage, and compliance scores

Dispatcher – Driver Manager

District Manager

District Manager

Portfolio Manager

Innovation Manager

Senior Manager – Licensing