Nevis

Customer Success Manager

• Own the relationship with Nevis’ actual daily users, from onboarding to power-user award.
• Build processes and tools to monitor and drive engagement with our products.
• Research all the possible ways in which Nevis works and does not work for our customers.
• Document and introduce new products and features to customers.
• Collect, structure and deliver insightful product feedback to stakeholders.
• Provide relevant insights to help founders and team prioritize at all levels.