
Supply Chain Operations Manager
Nevados
full-time
Posted on:
Location Type: Hybrid
Location: Irvine • California • 🇺🇸 United States
Visit company websiteSalary
💰 $90,000 - $120,000 per year
Job Level
Mid-LevelSenior
Tech Stack
ERP
About the role
- Manage, coach, and develop Operations Specialists group; ensuring clear ownership of assigned projects and proactive customer engagement.
- Build a culture of accountability, data accuracy, structured communication, and continuous improvement.
- Conduct routine 1:1s, performance reviews, and skills-development planning.
- Balance project loads across team members and ensure cross-training for redundancy.
- Ensure the team follows the communication and documentation standards set for the Operations Specialist role.
- Refine and coordinate the process by which new projects transition from Sales to Operations group.
- Validate intake packages for completeness and accuracy before delegating to Operations Specialists.
- Collaborate closely with Project Management to assign operational tasks, clarify delivery milestones, and ensure alignment on schedule dependencies.
- Serve as escalation point for project risks involving delays, customer communication gaps, or fulfillment constraints.
- Ensure Operations Specialists successfully execute order validation, ERP transactions, shipment scheduling, delivery management, and project closeout activities as described in their role.
- Provide oversight and approval for on-time shipment planning, delivery coordination, and storage or freight adjustments.
- Define, track, and report on operational KPIs, including On-Time, In-Full (OTIF) Delivery.
- Own the creation, adoption, and continuous refinement of SOPs governing Operations and Post-Sales execution tasks.
Requirements
- Minimum of 5 years of experience in supply chain operations, fulfillment, or logistics roles.
- 3+ years of experience managing supply chain or operations teams.
- Strong familiarity with ERP systems, preferably NetSuite.
- Demonstrated success building and executing SOPs and operational workflows.
- Experience working cross-functionally with Finance, Sales, Project Management, Procurement, and leadership.
- Background in construction, renewable energy, manufacturing or high-complexity hardware preferred.
Benefits
- medical, dental, vision, life insurance
- long term disability and vol life
- 401(k) participation
- unlimited PTO
- generous sick leave
- paid company holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
supply chain operationsfulfillmentlogisticsERP systemsSOPsoperational workflowsorder validationshipment schedulingdelivery managementKPI tracking
Soft skills
coachingteam developmentcommunicationaccountabilitycustomer engagementperformance reviewscross-trainingcollaborationproblem-solvingcontinuous improvement