IT Technician

Nevada Supreme Court

IT Technician supporting Nevada Judiciary users, infrastructure, and courtroom audiovisual systems. Troubleshooting hardware, software, printers, service desk requests, and courtroom technology in Las Vegas.

Posted 8/22/2026full-timeLas Vegas • Nevada • 🇺🇸 United StatesMid-LevelSenior💰 $60,051 - $73,411 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong technical skills in computer hardware, software, and peripherals, along with proactive troubleshooting and diagnostic abilities. Excels in delivering empathetic customer service and managing IT operations, including inventory management and telecommunication equipment setup.

Highest-signal resume keywords

Technical Skills in Computer HardwareProactive TroubleshootingCustomer Service MindsetExperience with Service Desk OperationsFamiliarity with PDQ, Jira, and Confluence

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Computer HardwareSoftware TroubleshootingPrinter MaintenanceTelecommunication Equipment SetupInventory ManagementAudio/Visual Equipment OperationOffice Productivity Software SupportService Desk OperationsRemote TroubleshootingDiagnostic Abilities

Soft Skills

Empathetic CommunicationClear CommunicationPatient Interaction

Tools & Technologies

Service Desk SystemPDQJiraConfluence

Industry Keywords

Customer ServiceIT OperationsTroubleshootingInventory ManagementCourtroom Technology

About the role

Key responsibilities & impact

Deliver timely, empathetic customer service by responding to user requests, diagnosing issues, and prioritizing problems
Log all activity in the service desk system and resolve requests by phone or in person
Diagnose and resolve user issues using research and diagnostics
Maintain printer operations, including toner replacement and user access management
Assist users with office productivity software
Set up and configure telecommunication equipment
Support hardware and software purchasing processes
Maintain accurate inventory records and manage loaner equipment
Install and routinely maintain computers, printers, and software
Collaborate on or lead IT projects to improve operations, policies, and service delivery
Operate and troubleshoot courtroom audio/visual equipment
Ensure court sessions run smoothly and participants can use presentation and recording tools

Requirements

What you’ll need

Strong technical skills in computer hardware, software, and peripherals
Proactive troubleshooting and diagnostic abilities
Customer service mindset with clear and patient communication skills
Experience with service desk operations is a plus
Experience with inventory management is a plus
Familiarity with remote troubleshooting tools is a plus
Familiarity with PDQ, Jira, and Confluence is highly valued
Certifications are a plus but not required
Submit a resume and list of three references

Benefits

Comp & perks

Medical, dental, life and disability insurance programs for employees and dependents/family
Three weeks of annual leave each year
Three weeks of sick leave each year
12 paid holidays per year
Participation in the Nevada Public Employee Retirement System (PERS)
Voluntary deferred compensation program
No Nevada state income tax
Public service loan forgiveness
Work-life balance beyond compare