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Technical Account Manager
Neural ConceptTechnical Account Manager deploying AI-driven simulation into engineering workflows for leading product companies. Collaborating with engineering teams to enhance design and simulation processes in various industries.
Tech Stack
Tools & technologiesPython
About the role
Key responsibilities & impact- As a Technical Account Manager, you will be on the front lines of deploying AI-driven simulation into live CAE workflows
- Lead structured discovery sessions with engineering and simulation teams to identify where Neural Concept can create the most impact
- Define use cases with clear success criteria, scoping, and business justification
- Navigate technical complexity and ambiguity to turn exploratory conversations into actionable programs
- Build success plans tied to measurable business outcomes (time-to-market, iteration reduction, engineering capacity, quality)
- Plan and execute software demos, prepare tailored presentations
- Monitor usage and engagement, identify risks early, and lead expansion motions alongside Account Executives
- Facilitate structured onboarding, technical deep-dives, and hands-on workshops to drive adoption and utilisation
- Coordinate with Application Engineers and R&D when deep technical delivery is required
- Capture product feedback, usability issues, and feature requests
- Maintain a tight feedback loop with Product and R&D to influence roadmap priorities
- Report customer health, adoption milestones, and value realisation
- Present outcomes to engineering leaders and steering committees
Requirements
What you’ll need- You have an engineering degree (mechanical, aerospace, automotive, industrial, or similar) and hands-on experience with CAD/CAE tools and workflows
- You have experience in a customer-facing role within engineering software (sales, pre-sales, solutions consulting, technical account management) or engineering consulting
- You understand how simulation-driven design teams work and what slows them down
- You are genuinely curious: you enjoy exploring technical problems, asking good questions, and connecting engineering pain points to solutions
- You can communicate technical topics clearly to both engineers and executives
- You are proactive, structured, and comfortable navigating ambiguity
- You have a working understanding of AI and machine learning concepts applied to engineering and are keen to guide customers through this transformation
- You are comfortable with scripting or light programming (Python, etc.) at a functional level; deep software development is not expected in this role
- Nice-to-Have Backgrounds
- Experience in engineering software vendors (Ansys, Altair, Siemens, Dassault Systemes, Autodesk, or similar)
- Engineering or technology consulting (Capgemini, Accenture, specialist CAE consultancies, etc.)
- Experience supporting enterprise accounts and multi-stakeholder programs
Benefits
Comp & perks- A role at the intersection of engineering, AI, and enterprise value creation
- Direct exposure to world-class client organizations and complex engineering challenges
- High ownership, autonomy, and visible impact
- A collaborative environment with strong technical talent
- Competitive compensation and growth opportunities as we scale globally
- Hybrid work model and flexible hours (results-focused culture)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CADCAEAImachine learningscriptingPythonengineering softwaresimulation-driven designtechnical account managementsolutions consulting
Soft Skills
communicationcuriosityproactivestructuredproblem-solvingnavigating ambiguitycustomer engagementpresentation skillscollaborationfeedback facilitation
Certifications
engineering degree