NeuraFlash

Salesforce Solution Architect, Experience Cloud

NeuraFlash

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇨🇴 Colombia

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Job Level

Mid-LevelSenior

Tech Stack

Cloud

About the role

  • Provide industry best practices and serve as a trusted client advisor
  • Drive requirement gathering and serve as the Salesforce platform expert
  • Work with the client to build out their strategy and roadmap, enabling both quick wins and longer-term strategic goals
  • Leverage Salesforce technology such as Experience Cloud, Service Cloud, and Knowledge
  • Provide input on detailed design specifications, infrastructure, and project plans
  • Translate business requirements into well-architected solutions
  • Coach and mentor junior technical and functional team members
  • Follow and understand new Salesforce product and technical capabilities

Requirements

  • Significant business process, technical consulting, or enterprise architecture experience
  • 3+ years of CRM industry experience (Salesforce platform preferred)
  • Proven ability to design and optimize business processes and integrate processes across disparate systems
  • Understanding of basic UX principles
  • Willing and able learner of new technologies
  • Extremely strong written and oral communication
Benefits
  • Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
  • Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
  • Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
  • Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
  • Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SalesforceExperience CloudService CloudKnowledgebusiness process designtechnical consultingenterprise architectureUX principlesintegration of processesproject planning
Soft skills
client advisoryrequirement gatheringcoachingmentoringcommunicationstrategic thinkingproblem-solvingadaptabilitycollaborationleadership