Networking For Future (NFF)

Technical Program Manager

• Establish, mature, and lead the Technology Services PMO, defining governance frameworks, delivery methodologies, standards, templates, tooling, and reporting cadences.
• Provide oversight across a portfolio of concurrent programs and projects, ensuring alignment between technical delivery, business objectives, and overall company strategy.
• Direct, mentor, and develop engineering team members, delegating appropriate day-to-day project coordination, scheduling, and facilitation while retaining accountability for portfolio outcomes.
• Define and track portfolio-level KPIs, earned value, utilization, and delivery health; report program status and risk posture to executive leadership and clients.
• Institute continuous-improvement initiatives that increase delivery efficiency, repeatability, and margin across the portfolio.
• Own the full life cycle of focused technology practices — from ideation and business-case development, through service design, go-to-market, implementation, and ongoing support.
• Act as Product Development Manager for new and evolving managed-service and solution offerings, defining the service catalog, delivery model, pricing structure, and operational runbooks for each practice.
• Partner with engineering, sales, business development, and marketing team leaders to translate emerging market needs and technology trends into productized, repeatable, and scalable solution sets.
• Hold P&L responsibility for the technology practices and customer portfolio under management, accountable for service delivery cost, margin, and profitability targets.
• Design, launch, and lead a comprehensive Customer Success practice accountable for overall customer health, satisfaction, retention, and expansion across the client base.

IT Program Manager

Technical Project Manager

• Lead the planning, execution, and delivery of network infrastructure, cybersecurity, and data center projects
• Define project objectives, milestones, and deliverables
• Foster effective communication and collaboration among remote team members
• Identify and mitigate project risks, resolve project-related issues
• Monitor project progress, track key performance indicators (KPIs)

Systems Engineer

• Support software applications used in the management of GIS-based asset registries.
• Use ESRI ArcGIS and Trimble Cityworks for GIS asset management.
• Create complex spatial and tabular visualizations and reports using GIS data.
• Develop and maintain scripts using Python and PSQL for task automation.
• Conduct statistical analysis using business data.

Systems Analyst, Cityworks – GIS

• Lead complex, multi‑workstream IT programs and high‑impact projects managing every phase from planning to execution and completion.
• Define, manage, and control project scope, objectives, deliverables, milestones, and success criteria in collaboration with business and IT stakeholders.
• Develop, own, and maintain detailed project schedules, budgets, resource plans, and dependency management artifacts.
• Coordinate and manage cross‑functional teams, including IT, operations, vendors, consultants, and external partners.
• Conduct business process analysis and document current‑state and future‑state workflows to support system implementations and process improvements.
• Oversee system configuration, customization, integrations, and data flows, ensuring alignment with business and technical requirements.
• Plan and facilitate User Acceptance Testing (UAT), end‑user training, and change management activities to ensure successful adoption.
• Proactively identify, monitor, and mitigate project risks, issues, and dependencies, escalating as necessary.
• Ensure project compliance with cybersecurity, data privacy, and applicable regulatory standards, including water utility and Environmental Protection Agency (EPA) requirements.
• Prepare and deliver executive‑level project status reports, dashboards, and presentations for leadership.

Senior IT Project Manager

• NFF is seeking an Application Systems Architect with hands-on experience designing, configuring, and supporting PTC Windchill Product Lifecycle Management (PLM) within a complex enterprise environment.
• This role will partner closely with Engineering, Maintenance, information technology (IT), and Configuration Management teams to ensure that the Windchill platform aligns with the Enterprise Architecture Framework, adheres to the Software Development Lifecycle (SDLC) standards, and integrates effectively with related enterprise systems including Computer-Aided Design (CAD), Enterprise Response Planning (ERP), identity management, and reporting platforms.
• Designing and documenting Windchill architecture, object models, integrations, and lifecycle/workflow configurations.
• Performing gap analyses and defining solution approaches for new Windchill capabilities or enhancements.
• Supporting engineering change management (CR/CN) processes and configuration management (CM) workflows.
• Leading the architectural planning of Windchill upgrades, module deployments, and integrations with CAD, ERP, and identity management systems.
• Creating architecture artifacts such as interface specifications, system connectivity diagrams, and PLM data models.
• Reviewing technical designs, verifying architectural compliance, and coordinating development activities.
• Providing technical leadership to analysts, developers, and integration staff supporting Windchill.
• Supporting troubleshooting efforts requiring architecture-level analysis (object structure issues, workflow errors, integration failures, etc.).
• Documenting Windchill PLM architecture, including WTPart structures, EPM Document relationships, Change Objects, and CAD/ERP integration flows.
• Designing migration, staging, and upgrading paths for Windchill deployments.
• Ensuring alignment of Windchill data models and workflows with engineering change management and configuration management requirements.
• Coordinating with CAD, ERP, security, and infrastructure teams to ensure integrated, enterprise-wide system behavior.

IT Program Manager

Technical Project Manager

Systems Analyst, Cityworks – GIS

Senior IT Project Manager

Senior Application Systems Architect – Windchill