Senior Strategic Consultant
Experian
Cloud
IT Consultant
Network Right
full-time
Posted on:
Location: New York • 🇺🇸 United States
Visit company websiteSalary
💰 $70,000 - $80,000 per year
Job Level
Mid-LevelSenior
About the role
- Provide in-person and remote technical support to employees
- Be the dedicated support technician on a variety of accounts/clients in different industries and environments
- Assist on IT project deployments (MDM rollouts, Network configurations, etc)
- Configure and support Mac OS and Windows devices in office and environments
- Manage physical assets such as inventory, cable management, and the general workspace
- Manage and support identity platforms such as Okta and Google Workspace
- Develop and update standards, policies, procedures, and best practices documentation in line with compliance requirements
- Help configure automations and tooling for on-boarding and off-boarding flows
- Facilitate IT shipments such as on/off-boarding packages and equipment
- Travel to client sites in NY on scheduled and emergency case-to-case basis
- Perform ad-hoc and miscellaneous IT tasks
Requirements
- Bachelor's degree in a computing related discipline
- 3-4+ years of experience in an IT focused role
- Experience with Mac OS and Windows
- Customer-service oriented with strong communication skills
- Passion for IT as well as building relationships
- Curious, self-starter, collaborative, and adaptable in an ever-changing field
