NetVendor

Director of Revenue Operations

NetVendor

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

About the role

  • Own HubSpot architecture across the full revenue lifecycle, including Sales, Marketing, and Customer Growth.
  • Design, build, and maintain workflows, automations, integrations, and data models that scale with revenue and team growth.
  • Ensure systems are practical, usable, and aligned to how revenue teams actually operate.
  • Help define the roadmap for how Revenue Operations scales as NetVendor grows, including when additional tooling or support may be required.
  • Own GTM reporting and dashboards across pipeline, bookings, renewals, and expansion.
  • Ensure revenue leaders have timely, accurate visibility into pipeline health and performance.
  • Own forecasting process execution and operational support (methodology defined by leadership).
  • Establish data hygiene and governance practices that balance accuracy with speed.
  • Document and communicate changes to revenue systems and processes to ensure adoption and consistency as the organization scales.
  • Optimize end-to-end revenue processes to support pipeline creation, deal execution, onboarding, renewal, and expansion.
  • Partner with the CRO on territory design and routing.
  • Provide analytical models, insights, and operational support to inform sales compensation plans, quota setting, and capacity planning; administer compensation plans and tooling once decisions are finalized.
  • Identify friction points for revenue teams and proactively improve workflows to increase efficiency and effectiveness.
  • Own lead and account routing logic and automation to ensure timely, accurate handoffs across the revenue team.
  • Own the architecture and integration of NetVendor’s revenue technology stack, ensuring tools work together effectively across prospecting, selling, and customer growth, with HubSpot as the system of record.
  • Identify and implement additional tools and technologies needed to orchestrate a scalable, modern revenue operation as NetVendor grows.
  • Bring forward modern GTM technologies that improve prospect insight, prioritization, and execution.
  • Apply automation and AI to enhance: Prospect enrichment and context, Lead and account prioritization, Rep productivity and focus.
  • Own reporting and operational support for customer onboarding, renewals, expansion, and cross-sell.
  • Partner with Customer Growth leadership to ensure visibility into account health, retention trends, and growth opportunities.
  • Collaborate cross-functionally with Finance, Customer Support, and other departments to ensure alignment on revenue operations processes, data integrity, and business objectives.
  • Ensure post-sale data and processes integrate cleanly with pre-sale revenue systems.

Requirements

  • 7+ years of experience in Revenue Operations, Sales Operations, or GTM Operations within a B2B SaaS environment
  • Proven experience owning and scaling a CRM-driven revenue system, with HubSpot as the system of record
  • Strong track record designing and operating revenue processes that support pipeline creation, deal execution, renewal, and expansion in a growing sales-led organization
  • Experience building and maintaining GTM reporting and dashboards that provide clear, actionable visibility into pipeline and performance
  • Demonstrated ability to balance rigor and speed—driving data accuracy and operational discipline without slowing the business down
  • Hands-on experience architecting a modern revenue technology stack across CRM, prospecting, enrichment, automation, and conversation intelligence tools
  • Familiarity with AI-enabled GTM tools and workflows (e.g., Clay, enrichment platforms, intent data, GTM AI) and a practical mindset for applying them to improve rep productivity and effectiveness
  • Strong analytical skills with the ability to translate complex data into clear insights and recommendations for revenue leadership
  • Comfortable partnering closely with senior revenue leaders and operating as a trusted, solution-oriented thought partner
  • Experience operating as a solo or early RevOps leader, with the judgment to know when and how the function should scale
Benefits
  • Medical, dental, and vision insurance
  • HSA, FSA, and DCFSA
  • Long- and short-term disability insurance
  • Free basic life insurance
  • Generous paid time off policy
  • Paid holidays: 7 per year + 1 floating holiday
  • Maternity Leave
  • 401(k) with company match
  • Employee Assistance Program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Revenue OperationsSales OperationsGTM OperationsCRM-driven revenue systemRevenue processesGTM reportingData accuracyOperational disciplineAnalytical skillsRevenue technology stack
Soft Skills
CollaborationCommunicationProblem-solvingStrategic thinkingAdaptabilityLeadershipTrustworthinessSolution-oriented mindsetJudgmentEfficiency