Netsweeper

Digital Safety Monitoring Analyst – Weekend

Netsweeper

part-time

Posted on:

Location Type: Remote

Location: United Kingdom

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Salary

💰 £13 per hour

About the role

  • Monitoring alerts that come into the OnGuard™ platform
  • Identify and escalate high priority/risk alerts based on established protocols and parameters
  • Provide prompt, clear and professional communication of alerts to identified partners and/or managers following guidelines and procedures
  • Completing required report and recordkeeping related to alerts and responses in an accurate and detailed manner
  • Cooperate and collaborate with management in order to promote and provide innovative and compassionate service to customers and to enhance our safeguarding capabilities on a continual basis
  • Attend and participate in OnGuard team meetings to contribute to service knowledge and emerging trends or themes arising in alerts and to help identify future training and service needs

Requirements

  • Excellent communication skills
  • Must be computer literate with a good understanding of social media and online applications
  • Able to assess situations and respond promptly
  • Calm and level-headed when working in stressful situations
  • Comfortable working independently or with others
  • Must be compassionate and understand the importance of online safety and the protection of students
  • Previous experience of monitoring systems and working with sensitive information with vulnerable situations are strong assets
  • Post-secondary education in fields related to nursery/preschool, primary school, social work is beneficial but not mandatory
Benefits
  • Paid holiday and sick leave
  • Company pension
  • Work from home
  • Opportunity to protect children and make a positive difference
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
monitoring systemsreportingrecordkeeping
Soft Skills
communicationassessmentstress managementindependencecollaborationcompassion