Solution Architect

Netsmart

Solution Architect designing healthcare software workflows for Netsmart, a healthcare technology and services company. Guiding clients through implementation, enhancements, maintenance, and solution success.

Posted 8/7/2026full-timeRemote • Kansas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in healthcare information technology consulting, focusing on workflow design, client relationship management, and project delivery. Proficient in guiding clients through system implementations and enhancements while ensuring effective communication across technical and clinical teams.

Highest-signal resume keywords

Healthcare Information Technology ConsultingNetsmart EHR Solution ExperienceProject ManagementClient Relationship ManagementWorkflow Design

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workflow DesignSolution ImplementationSystem MaintenanceTroubleshootingDocumentationArchitecture ConceptsProblem SolvingBest PracticesConsultationKnowledge Transfer

Soft Skills

Effective CommunicationCoachingMentoringClient-Centric SolutionsExpectation Management

Industry Keywords

HealthcareEHRClient EngagementProject DeliveryEscalation ManagementImplementationOperational TeamsClinical TeamsTechnical TeamsBackground Check

About the role

Key responsibilities & impact

Provide expert consulting and solution leadership by designing effective workflows, recommending best practices, and guiding clients through implementation, enhancement, and long-term solution success
Deliver workflow and solution design during client engagements to achieve defined benefits
Guide clients through current workflows, upgrades, system changes, enhancements, and ongoing system maintenance
Act as a primary consultant for solution troubleshooting, consultation, and knowledge transfer
Cultivate and sustain client relationships, including escalation of issues, solution knowledge, and engagement support
Resolve escalated problems and issues using solution knowledge and expertise during installation, operation, maintenance, or testing
Manage client expectations and ensure project delivery meets engagement goals
Coach, mentor, and guide solution teams on recommended methodology practices

Requirements

What you’ll need

Bachelor’s degree or equivalent relevant work experience
At least 4 years of healthcare information technology implementation or consulting work experience
At least 1 year of project management experience
Ability to communicate effectively with technical, clinical, and operational teams
Ability to document and present architecture concepts, narrowing complex ideas to a single overview
Ability to build strong client relationships and deliver client-centric solutions
Ability to make sense of complex, high-quantity, and sometimes contradictory information to solve problems effectively
Preferred: at least 2 years of Netsmart EHR solution work experience
Travel expected up to 20% of the time as needed
Ability to work extended or irregular hours outside traditional office hours when required
Must be legally authorized to work in the United States
Netsmart does not provide work visa sponsorship
Successful completion of a pre-employment background check, including a drug screen

Benefits

Comp & perks

Equal employment and advancement opportunities
Pre-employment background check and drug screen provided at Netsmart’s sole expense
Inclusive work environment
Travel expected up to 20% as needed