Senior Solution Delivery Consultant – Post Implementation

Netsmart

Senior Solution Delivery Consultant in healthcare technology optimizing myAvatar EHR solutions. Working with clients to ensure system stability and providing expert guidance post-implementation.

Posted 5/21/2026full-timeOverland Park • Kansas • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

ASP.NETJava.NETSQLSSISTableau

About the role

Key responsibilities & impact

Complete complex system configuration and assist with testing as necessary; ensure proper configuration management and change control processes
Gather and document business requirements based upon client requirements and known system functionality
Lead design sessions to uncover interdependencies and design decision impacts using recommended practices
Responsible for training, coaching, guiding and mentoring Application Analysts and Consultants
Identify, resolve and report solution status, risks, and issues to client and Netsmart leadership; analyze data to determine configuration readiness
Develop client relationships and navigate through conflict and complex relationship situations to achieve business objectives
Identify and execute process improvement opportunities and efficiencies
Identify and generate documentation for best practices in methodology

Requirements

What you’ll need

Bachelor's degree or equivalent relevant work experience
At least 2 years of health care information technology implementation experience including troubleshooting data and software applications
At least 1 year of process improvement experience
At least 1 year of project execution experience
Experience with programming solutions similar to JAVA Script, HTML, CSS, Asp.NET, C#, Visual Basic, VB.net
Experience with Netsmart EHR solutions
Experience within the Netsmart client industries (clinical, human services, long term care, senior living, etc.)
Experience with reporting solutions similar to Crystal Reports, SSRS, SQL, Tableau, SSIS
At least 2 years Netsmart EHR solution work experience (myAvatar)
Experience in Billing system maintenance or implementation
Experience with CPT/HCPCS coding for behavioral health, including inpatient and outpatient services
Experience with 837P/837I claims, and clearinghouse workflows
Knowledge of remittance processing, 835 interpretation, and denial management
A/R knowledge, including aging, reconciliation, and follow-up strategies
Familiar with eligibility verification and Medicaid/Medicare billing, including MCOs
Understanding of reimbursement models (FFS, CCBHC, case rates, DRG, value-based)
Collaborative approach to aligning billing with clinical documentation and compliance.

Benefits

Comp & perks

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer
Providing equal employment and advancement opportunities to all individuals
We celebrate diversity and are committed to creating an inclusive environment for all associates
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law
All post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

JAVA ScriptHTMLCSSAsp.NETC#Visual BasicVB.netCrystal ReportsSSRSSQL

Soft Skills

trainingcoachingguidingmentoringrelationship managementconflict resolutionprocess improvementdocumentationanalytical skillscommunication

Certifications

Bachelor's degree