Netsmart

QA Specialist

Netsmart

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Oversee Coding & OASIS staff competency to ensure accuracy, consistency, and compliance with guidelines.
  • Develop and deliver new-hire orientation and ongoing training, including client-specific processes and updates.
  • Conduct Quality Assurance (QA) reviews, document findings, identify trends, and collaborate closely with QARs performing day‑to‑day QA.
  • Serve as the expert resource for complex Coding & OASIS questions and maintain updated knowledge resources.
  • Partner with managers, clients, and internal teams to support client onboarding, quality discussions, and process alignment.
  • Work collaboratively with both stateside and offshore (India-based) review teams to support training, quality standards, and workflow consistency.
  • Test and provide feedback on McBee Clinical Review platform functionality.
  • Communicate quality concerns to all appropriate stakeholders and support resolution actions.

Requirements

  • At least 4 years of experience in Coding & OASIS review
  • HCS-D certification and HCS-O or COS-C OASIS certification
  • Expert in ICD-10 coding and OASIS guidelines
  • Proficient in home health industry regulations and guidelines
  • Excellent communication and presentation skills
  • Working knowledge of Microsoft Office
  • Advanced clinical degree (preferred)
  • Active clinical license (e.g., RN, PT, OT, SP) (preferred)
  • CPHQ certification (preferred)
  • HCS-H certification (preferred)
Benefits
  • Netsmart provides equal employment and advancement opportunities to all individuals.
  • Committed to creating an inclusive environment for all associates.
  • Providing a healthy and safe workplace and maintaining a drug-free workplace.
  • Pre-employment background check, including a drug screen which is provided at Netsmart’s sole expense.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ICD-10 codingOASIS guidelinesCoding reviewQuality Assurance (QA)Training developmentClient onboardingProcess alignmentWorkflow consistencyClinical review platform functionality
Soft Skills
Communication skillsPresentation skillsCollaborationProblem-solving
Certifications
HCS-D certificationHCS-O certificationCOS-C OASIS certificationCPHQ certificationHCS-H certification