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Accounts Receivable Associate
Netrix Global. Support the company's collections efforts across products, services, and IT solution delivery .
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Support the company's collections efforts across products, services, and IT solution delivery
- Collaborate with Sales to resolve billing discrepancies and ensure accurate account reconciliation
- Maintain the integrity and accuracy of customer master data within ERP and CRM systems
- Conduct approximately 25–30 outbound collection calls daily to follow up on outstanding balances
- Accurately enter and manage data within company systems, including Salesforce and Intacct (training provided)
- Prepare and distribute customer account statements using Microsoft Excel
- Process customer credit applications and maintain related documentation
- Handle credit card payment processing in accordance with company policies
- Submit and manage invoices through customer portals
- Assist with cash application activities, including posting payments and reconciling accounts
- Perform additional duties as assigned to support departmental objectives
Requirements
What you’ll need- Minimum of 2 years of relevant experience in accounts receivable, credit and collections, or sales operations
- Experience within the information technology services industry is preferred
- Proficiency in Microsoft Office Suite, particularly Excel; experience with ERP systems is a plus
- Strong numerical aptitude and comfort working with financial data
- Excellent written and verbal communication skills
- High level of attention to detail and accuracy
- Demonstrated ability to manage multiple tasks and meet deadlines in a fast-paced, high-intensity environment
- Interest in process improvement, documentation, and operational efficiency
- Advanced Microsoft Excel skills preferred
- Familiarity with Sage Intacct ERP, Salesforce CRM, and Kimble PSA systems
Benefits
Comp & perks- Competitive compensation package
- Comprehensive group benefits to meet the needs of you and your family
- Flexibility
- Time off when you need it
- Casual work environment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
accounts receivablecredit and collectionssales operationsdata managementnumerical aptitudefinancial data analysisprocess improvementdocumentationoperational efficiencyinvoice management
Soft Skills
attention to detailaccuracywritten communicationverbal communicationtask managementdeadline managementcollaborationproblem-solvingadaptabilitycustomer service