Sr. Manager, Client Leadership
Firework
Salary
💰 $81,000 - $110,000 per year
Job Level
JuniorMid-Level
About the role
- Serve as the go-to advisor for Sales on deal structure, discount strategy, commercial terms, and Order Form generation meeting SLA targets for turnaround time.
- Own end-to-end deal governance: validate data accuracy, ensure compliance with revenue-recognition policies.
- Continuously improve quote-to-cash processes: document SOPs, automate approvals where possible, and drive cross-functional projects that reduce friction and improve speed to revenue.
- Support month-end / quarter-end close activities, reconciling bookings, resolving order exceptions, and collaborating with Accounting to ensure clean hand-off.
Requirements
- Several years of Deal Desk or Order Management experience in a high-growth B2B SaaS environment.
- Expert knowledge of Salesforce (Opportunities, Products, Accounts)
- A strong grasp of SaaS pricing models, MRR/ARR metrics, and structuring multi-year deals
- Proven ability to interpret legal language and collaborate with Legal on non-standard terms (e.g., MSA redlines, data-privacy addenda).
- Advanced proficiency with Excel / Google Sheets skills (lookups, pivot tables)
- A track record of cross-functional partnership and crisp communication with Sales leadership, Finance, and Product teams.
- High attention to detail and a bias for documentation: you leave processes clearer and teams more self-sufficient than you found them.
