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Aviation Industrial/Organizational Psychologist
NetImpact Strategies Inc.. Apply behavioral science, human factors expertise, and organizational research methods to assess the workforce and operational impacts of BNATCS modernization activities .
About the role
Key responsibilities & impact- Apply behavioral science, human factors expertise, and organizational research methods to assess the workforce and operational impacts of BNATCS modernization activities
- Lead and support readiness assessments, stakeholder analysis, and behavioral data collection efforts to evaluate organizational preparedness for system, process, and operational changes
- Assess cognitive workload, human-system interaction, and workforce performance implications associated with new technologies, procedures, and operational practices introduced through BNATCS
- Analyze workforce adaptation challenges, retraining requirements, change saturation risks, and potential impacts on controller workload, stress, and operational performance
- Translate behavioral insights and workforce data into actionable recommendations that inform program decision-making, operational planning, and change management strategies
- Support the development and execution of event-based change plans that guide workforce adoption of BNATCS capabilities across implementation phases
- Contribute to the identification and mitigation of behavioral and workforce-related risks that could affect NAS reliability, operational safety, or program adoption
- Collaborate with BNATCS engineering, technical, and operational teams to integrate human performance considerations into system design discussions, technical reviews, and operational planning activities
- Provide human factors insight during design reviews, system integration discussions, and training planning to ensure workforce capabilities and operational constraints are considered
- Evaluate the organizational and operational implications of modernization activities, including impacts to roles, responsibilities, decision authorities, and operational workflows
- Support stakeholder engagement and workforce readiness activities including surveys, focus groups, workshops, demonstrations, and feedback collection efforts designed to facilitate change adoption
- Monitor workforce sentiment, stakeholder feedback, and adoption indicators to inform engagement strategies and refine change interventions
- Contribute behavioral insights to outreach and engagement activities such as demonstrations, working groups, briefings, workshops, and industry events
- Develop and apply behavioral and organizational metrics that track workforce readiness, adoption health, and change effectiveness
- Identify sustainability risks such as workforce turnover, training gaps, or operational resource constraints and recommend strategies to support long-term adoption and workforce capability.
Requirements
What you’ll need- Ability to obtain Public Trust (U.S. Citizen)
- Master’s or Ph.D. in Industrial/Organizational Psychology, Human Factors Psychology, Organizational Psychology, or related applied behavioral science field
- 10–18 years of progressive applied experience in large-scale, complex, safety-critical environments (e.g., aviation, transportation, defense, critical infrastructure, federal agencies)
- Demonstrated experience in human factors assessment, workload analysis, cognitive ergonomics, or workforce performance evaluation
- Experience designing and conducting readiness assessments, surveys, interviews, or structured behavioral data collection for enterprise change management
- Experience translating behavioral data into operational recommendations and action plans for senior leadership
- Ability to operate effectively in performance-based, time-sensitive environments
- Excellent written and verbal communication skills.
Benefits
Comp & perks- Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
- Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required
- Work hard, play hard – we offer a generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year, and observe ten (10) federal holidays
- Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!)
- Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications!
- Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021,2022, 2023, & 2024!
- Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
behavioral sciencehuman factors expertiseorganizational research methodsworkload analysiscognitive ergonomicsworkforce performance evaluationreadiness assessmentsbehavioral data collectionchange managementbehavioral metrics
Soft Skills
stakeholder engagementcommunication skillscollaborationanalytical thinkingproblem-solvingadaptabilityleadershiporganizational skillstime managementinterpersonal skills
Certifications
Public Trust