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SharePoint, Knowledge Manager
NetImpact Strategies Inc.SharePoint & Knowledge Manager responsible for designing, administering, and optimizing enterprise content platforms. Collaborates with stakeholders supporting internal and external engagement at NetImpact.
Tech Stack
Tools & technologiesJavaScriptSQL
About the role
Key responsibilities & impact- Design, configure, and administer SharePoint Online environments, including site architecture, permissions, libraries, and external-facing (extranet) capabilities
- Develop and implement automated workflows using Power Automate and related tools to support intake, approvals, publishing, and lifecycle management
- Integrate SharePoint with Microsoft Teams, Outlook, and other M365 services to support collaboration and content distribution
- Build and maintain scalable intranet/extranet solutions that support structured content delivery and stakeholder access – working with Web Master and other external departments to ensure functional requirements are met by collaborates
- Establish and enforce content governance standards, including taxonomy, metadata, version control, and document lifecycle policies
- Serve as owner of enterprise content repositories (Comms Hub), ensuring accuracy, consistency, and accessibility of materials
- Build and manage SharePoint-based content management systems (CMS) and structuring content for usability, accessibility, and scalability
- Translate intake requirements into structured, user-friendly content and templates aligned with enterprise standards
- Optimize information architecture and search functionality to improve discoverability and user experience
- Coordinate content review, validation, and publishing processes to meet defined SLAs and quality expectations
- Monitor platform performance, usage analytics, and adoption trends; implement improvements based on insights
- Collaborate with cross-functional teams (communications, IT, OCM) to align platform capabilities with operational and stakeholder needs
Requirements
What you’ll need- Ability to obtain Secret Clearance
- Bachelor’s degree in Information Systems, Computer Science, Digital Media, Communications Technology, or related field (or equivalent experience)
- 5+ years of experience designing, administering, and optimizing SharePoint Online / Microsoft 365 environments in an enterprise setting
- Strong experience with Microsoft 365 ecosystem, including SharePoint Online, Power Automate, Power Apps, and Teams integration
- Strong hands-on experience with SharePoint site architecture, including site collections, hub sites, permissions models, document libraries, and external (extranet) collaboration environments
- Solid understanding of information architecture, taxonomy design, and content governance best practices
- Experience managing permissions, site collections, content databases, and document libraries
- Proficiency with Power Platform tools (Power Automate, Power Apps) to design and implement automated workflows (e.g., intake, approvals, publishing, notifications)
- Working knowledge of SharePoint Framework (SPFx), HTML/CSS, and basic JavaScript for customizing pages, web parts, and user experience
- Working knowledge of PowerShell scripting for SharePoint administration and automation
- Familiarity with SQL Server or backend data structures supporting SharePoint environments
- Experience designing and implementing information architecture, including taxonomy, metadata strategy, tagging, and content lifecycle governance
- Experience documenting system architecture, configurations, and processes
- Strong understanding of user experience (UX) and interface design principles for intranet/extranet platforms
- Strong content quality control skills, including editing, structuring, and standardizing content to align with enterprise branding and governance standards
Benefits
Comp & perks- Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
- Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required
- Work hard, play hard – we offer a generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year, and observe ten (10) federal holidays
- Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!)
- Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications!
- Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021,2022, 2023, & 2024!
- Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more!
ATS Keywords
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Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SharePoint OnlinePower AutomatePower AppsSharePoint Framework (SPFx)HTMLCSSJavaScriptPowerShellSQL Serverinformation architecture
Soft Skills
collaborationcontent governanceuser experience (UX)content quality controlcommunicationorganizational skillsstakeholder managementproblem-solvingattention to detailproject management
Certifications
Bachelor’s degree in Information SystemsBachelor’s degree in Computer ScienceBachelor’s degree in Digital MediaBachelor’s degree in Communications TechnologySecret Clearance