ServiceNow Project Manager
NetImpact Strategies Inc.
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
ServiceNow
About the role
- Monitor project progress, identify and mitigate risks and provide timely status updates to client and senior management.
- Develop and maintain roadmap based on client priorities
- Conduct release management using Scrum based Agile methodology
- Conduct project assessments and post implementation reviews to identify areas of improvement and lessons learned.
- Support planning efforts across multiple modules based on customer requirements.
- Coordinate and manage ServiceNow projects from initiation to completion, ensuring adherence to timeline and budgets.
- Serve as a primary point of contact for all technical aspects of ServiceNow platform.
- Assist with data calls related to ServiceNow Platform.
- Provide technical and administrative oversight of contract tasks and activities.
- Effectively communicate both orally (in common English narration) and in writing (to include technical documentation)
Requirements
- Strong understanding of ServiceNow platform and capabilities.
- Experience of at least 4 years leading ServiceNow projects.
- Strong organizational skills with the ability to prioritize tasks for team and manage multiple efforts simultaneously using Agile methodology.
- Experience working with clients to determine implementation requirements and execute a plan to meet those requirements in timely and efficient manner.
- Ability to work well with clients to determine implementation requirements and execute a plan to meet those requirements in a timely and efficient manner.
- Excellent presentation and communication skills in both written and oral form.
- Must be US citizen.
- BS Degree in a related field.
- Desired Skills: ServiceNow Administrator Certification
- Experience with CMDB/ITOM Scrum Master/SAFe Agile Certification
Benefits
- Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
- Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required
- Work hard, play hard – we offer a generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year, and observe ten (10) federal holidays
- Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!)
- Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications!
- Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021,2022, 2023, & 2024!
- Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ServiceNowAgile methodologyScrumproject managementrelease managementdata analysisproject assessmentpost implementation reviewCMDBITOM
Soft skills
organizational skillscommunication skillspresentation skillsrisk managementclient managementprioritizationteam managementproblem-solvingtime managementcollaboration
Certifications
ServiceNow Administrator CertificationScrum Master CertificationSAFe Agile Certification