Netigate

Product Design Lead

Netigate

full-time

Posted on:

Location Type: Hybrid

Location: Helsinki • 🇫🇮 Finland

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Job Level

Senior

Tech Stack

React

About the role

  • Own the end-to-end product design process delivering to a fast paced roadmap - from discovery and research to prototyping, validation, and launch.
  • Push the boundaries of how AI and agentic systems can shape customer experiences.
  • Contribute to product strategy and feature ideation by turning customer insights and business goals into actionable design outcomes.
  • Run user research, build personas, and analyse feedback to uncover real customer needs.
  • Design and prototype in Figma and with generative AI tools, bringing ideas to life quickly.
  • Work hypothesis-driven: formulate, test, and iterate on design decisions to improve metrics such as adoption, retention, and churn.
  • Validate your designs through both qualitative and quantitative methods.
  • Collaborate closely with Product Managers, Engineers, and Customer-facing teams to deliver exceptional end-to-end experiences.
  • Use analytics and experimentation tools (e.g., Mixpanel, Amplitude, Optimizely) to measure impact and optimize continuously.
  • Contribute to defining the UX direction for integrating multiple acquired SaaS platforms into a single, unified experience.

Requirements

  • Several years of experience in product and/or UX design, ideally in SaaS environments.
  • A broad toolbox of proven design and UX patterns that just work.
  • Strong skills in user research, product discovery, and translating insights into feature designs that drive customer value.
  • Fluency in Figma and familiarity with AI-enhanced design workflows.
  • Experience applying usage data, analytics, and experimentation frameworks to improve user outcomes.
  • A track record of delivering measurable business impact through design.
  • Ability to synthesize complex information into clear priorities for customers.
  • Collaborative mindset and proven success working across Product, Engineering, and Customer teams.
  • Bonus if you can collaborate closely with developers or prototype in frontend (React).
Benefits
  • The opportunity to shape how AI redefines experience management for thousands of users.
  • A chance to turn cutting-edge AI technologies into tangible customer value.
  • The challenge of designing across multiple products and unifying them into a single, world-class experience.
  • An inclusive and supportive work environment where diversity and creativity are celebrated.
  • An environment where your ideas are valued, and you have the opportunity to make a meaningful contribution from the start.
  • Opportunities for professional growth and career advancement within an international growing company.
  • Creativity and impact are what matter most.
  • Celebrating our achievements through team events like summer festivals and New Year parties.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product designUX designuser researchprototypingdesign patternsanalyticsexperimentation frameworksFigmagenerative AI toolsfrontend (React)
Soft skills
collaborative mindsetability to synthesize complex informationstrong communicationcustomer-focusedhypothesis-driveniterative designproblem-solvingstrategic thinkingadaptabilityteam collaboration