Senior UX Researcher – Freelance

Netguru

Senior UX Researcher contributing to client product strategies at Netguru. Designing qualitative and quantitative research studies to enhance merchant experiences.

Posted 7/15/2026contractRemote • 🇵🇱 PolandSenior💰 €57 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in UX and product research, utilizing both qualitative and quantitative methods to drive product strategy and innovation. Proficient in leveraging AI tools for research workflows and synthesizing insights to enhance merchant experiences.

Highest-signal resume keywords

UX ResearchQualitative Research MethodsQuantitative Research MethodsAI Tools for ResearchCross-Functional Partnership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

InterviewsSurveysDiary StudiesContextual InquiryResearch Question DefinitionStudy ExecutionFindings SynthesisProduct Feature InnovationMarketplace ExperienceB2B Audience Research

Soft Skills

Verbal CommunicationWritten CommunicationStorytellingStrategic Thinking

Certifications & Qualifications

MA/MS or PhD in HCICognitive PsychologyExperimental PsychologySociologyAnthropologyDesign

Industry Keywords

Merchant ServicesMarketplace-Based CompanyConsumer ContextMerchant Context

About the role

Key responsibilities & impact

Contributing to Client's product strategy and helping define the future of their merchant service.
Exploring complex, ambiguous problem spaces in partnership with the team to understand opportunities and chart a path forward.
Influencing the team's approach to product development, shaping both the organization and its processes.
Designing and running studies using a broad range of qualitative and quantitative methods — including interviews, contextual inquiry, diary studies, and survey design.
Using AI-powered tools to accelerate synthesis, pattern recognition, and the delivery of insights at scale.
Improving the experience of millions of Client's merchants every day.

Requirements

What you’ll need

6+ years of demonstrable experience in UX research, product research, or a related field.
Strong command of both qualitative and quantitative research methods (interviews, surveys, diary studies, contextual inquiry, etc.).
Proven ability to independently define research questions, select methods, execute studies, and synthesize findings.
Track record of product features and innovations that launched as a direct result of research contributions.
Experience working with merchants, restaurants, or similar B2B audiences.
Excellent verbal and written communication skills; strong storytelling and ability to present complex findings simply.
Active use of AI tools to support research workflows (synthesis, pattern recognition, insight delivery).
Strategic thinking and strong ability to build cross-functional partnerships.
Prior experience at a marketplace-based company.
MA/MS or PhD in HCI, Cognitive or Experimental Psychology, Sociology, Anthropology, Design, or a related field.
Experience working across multiple audience types within a marketplace (Merchant + Consumer context).

Benefits

Comp & perks

100% remote work,
work with an experienced team of developers and designers, and continuous development of your hard and soft skills,
a mentor who will assist you during your first days,
project-based, preferably long-term collaboration on challenging products (FinTech, B2B software, E-commerce and more).