Senior Program Manager – Gen AI, Games

Netflix

Netflix Senior Program Manager prioritizing GenAI programs and driving AI-tool adoption across its global games organization. Defining roadmaps, experiments, vendor engagements, and scalable gaming solutions.

Posted 8/20/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $285,000 - $485,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in program and product management within the games industry, focusing on AI technologies and tool adoption strategies. Proven ability to manage complex projects, facilitate stakeholder engagement, and drive data-informed decision-making.

Highest-signal resume keywords

Program ManagementProduct ManagementAI TechnologiesStakeholder EngagementTool Adoption Frameworks

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Hard Skills

Product StrategyRoadmap DevelopmentData AnalysisKPI DefinitionExperimentation DesignVendor ManagementProject DeliverablesTechnical DocumentationUser ResearchAgile Development

Soft Skills

Facilitation SkillsCommunication SkillsStorytellingChange ManagementCommunity Engagement

Tools & Technologies

Claude CoworkChatGPTM365 CopilotGoogle GeminiZapierDbtLookerTableauKragleA/B Testing

Industry Keywords

Games IndustryAI ComplianceBusiness DevelopmentProject ProposalsStakeholder AlignmentDecision MakingEngagement DataContent DefinitionGreenlight ProcessesGate Review Processes

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Support product engineering workstreams through detailed milestone planning, running agile development processes, clarifying priorities, and tracking sprints and deliverables
Work with technologies across the game organization stack, including game engines, services, and agentic systems such as Claude Code, Cowork, OpenClaw, custom agents, and bots
Partner with engineering, platform, and studio teams to align prioritization, sequencing, and dependencies, and surface risks before they block delivery
Identify opportunities where AI can add value, defining customizations, learning materials, and program plans to drive adoption
Advise game studio and platform teams on existing initiatives and integration of new tools within the broader ecosystem
Create and deliver regular training and communications materials to support tool adoption
Produce custom AI skills and tools supporting workflows and tasks across functions
Write status updates, decision documents, and alignment artifacts
Analyze usage metrics, adoption funnels, survey results, and other engagement data to surface trends and formulate recommendations
Define KPIs and success metrics, and design and run lightweight experiments such as A/B tests and cohort comparisons
Identify GenAI opportunities to accelerate game development through stakeholder interviews and technical deep-dive workshops
Derive insights from user research and quantitative data to create product roadmaps and prioritize high-return investments
Track the fast-moving GenAI landscape and translate relevant developments into concrete business solutions
Engage and manage external vendors, shape project proposals, and oversee project deliverables
Collaborate with engineering and platform teams on scalable solutions for model inference, data pipelines, responsible AI compliance, safety guardrails, and graceful degradation

Requirements

What you’ll need

12+ years of experience in program management and/or product management, focused on technology portfolios
5+ years of experience in the games industry
Product management experience, identifying user needs, defining product strategy & roadmaps, running development workstreams
Experience in games industry partner engagements or business development, defining projects, SOWs, deliverables, and overseeing project deliveries
Experience managing technical vendor engagements, defining scope of work, staffing plans, and deliverables, and tracking vendor performance against SOW terms
Experience and deep understanding of games business operations and data needs, defining content for decision making, greenlight, gate review processes
Strong hands-on experience working with AI technologies such as Claude Cowork, ChatGPT, M365 Copilot
Ability to develop custom skills, tutorials, communication materials including written, interactive, video
Proven ability to design and implement tool adoption frameworks, methodologies, and toolkits from the ground up
Comfort translating ambiguous technical goals into structured project plans with clear milestones, owners, and dependencies
Experience convening and facilitating employee communities to drive new initiatives and employee engagement
Experience in executive and employee presentations, storytelling and communications
Expertise in developing and executing multi-channel communication plans and stakeholder engagement strategies for global, cross-functional audiences
Demonstrated ability to manage change at a portfolio level, balancing multiple concurrent programs and proactively identifying change saturation risks
Exceptional facilitation skills; experience designing and leading workshops, readiness assessments, and cross-functional alignment sessions
Preferred: Experience with GenAI tools and intelligent automation platforms such as Google Gemini, Claude, ChatGPT, and Zapier
Preferred: Track record of driving adoption of GenAI technologies in a business context
Preferred: Track record building alignment and driving decisions across a broad stakeholder map
Preferred: Experience with experimentation or analytics tooling such as dbt, Looker, Tableau, and Kragle

Benefits

Comp & perks

Health Plans
Mental Health support
401(k) Retirement Plan with employer match
Stock Option Program
Disability Programs
Health Savings and Flexible Spending Accounts
Family-forming benefits
Life and Serious Injury Benefits
Paid leave of absence programs
Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off
Full-time salaried employees are immediately entitled to flexible time off