Netflix

Manager, Consumer Insights – Studio Insights

Netflix

full-time

Posted on:

Location Type: Hybrid

Location: Los Angeles • California • 🇺🇸 United States

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Salary

💰 $320,000 - $560,000 per year

Job Level

SeniorLead

About the role

  • Partner with Design, Product Management, Engineers, and Data Scientists to create a competitive advantage for Netflix
  • Engage internal and external partners worldwide to uncover pain points, unmet needs, or workarounds that inspire innovations
  • Identify opportunities to establish new points of view on trends and insights
  • Partner with subject matter experts to craft research recommendations and synthesize workflow needs and user insights
  • Serve as a partner for a growing design practice center, advising your colleagues on methodologies

Requirements

  • 10+ years leading mixed methods research supporting product innovation or development
  • Clear, demonstrable experience as a product researcher, experience strategist, service designer, or similar role
  • Effective verbal and written communication style
  • Experience in or passion for the television and filmmaking industry
  • Experience managing a team of insights practitioners
  • Ability to frequently travel between Los Angeles and Los Gatos
Benefits
  • Health Plans
  • Mental Health support
  • 401(k) Retirement Plan with employer match
  • Stock Option Program
  • Disability Programs
  • Health Savings and Flexible Spending Accounts
  • Family-forming benefits
  • Life and Serious Injury Benefits
  • Paid leave of absence programs
  • Flexible time off for salaried employees
  • 35 days annually for paid time off for hourly employees

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
mixed methods researchproduct innovationproduct researchexperience strategyservice designuser insightsworkflow synthesis
Soft skills
effective communicationteam managementcollaborationadvisingproblem-solving
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