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NetDocuments

Legal Innovation Partner

NetDocuments

Legal Innovation Partner guiding law firms on AI adoption and transformation strategies. Managing key client relationships and driving successful outcomes within the legal sector.

Posted 6/14/2026full-timeLehi • Utah • 🇺🇸 United StatesSeniorLead💰 $190,000 - $210,000 per yearWebsite

About the role

Key responsibilities & impact
  • Own a portfolio of strategic law firm and legal department client relationships
  • Drive renewal and expansion within your assigned book of business
  • Develop and execute tailored AI adoption roadmaps for each client
  • Lead executive-level business reviews with firm management committees
  • Identify and escalate at-risk accounts proactively
  • Collaborate with the Product and Engineering teams
  • Contribute to the development of the LIP playbook
  • Represent NetDocuments at legal technology conferences

Requirements

What you’ll need
  • 8+ years of experience in legal technology, legal operations, enterprise customer success, or management consulting focused on the legal sector
  • Fluent in using AI for legal workflows and legal use
  • Direct experience owning client relationships and renewal/expansion outcomes in a B2B SaaS or legal technology environment
  • Fluency in law firm operations
  • JD or equivalent legal industry experience strongly preferred
  • Proven ability to build trusted advisory relationships with senior law firm stakeholders
  • Comfort navigating complex, multi-stakeholder organizations
  • Strong written and verbal communication skills
  • Familiarity with legal AI applications, document management systems, and the broader LegalTech ecosystem
  • Ability to travel up to 25% to client sites and industry events

Benefits

Comp & perks
  • 90% healthcare premiums company covered
  • HSA company contribution
  • 401K match at 4% with immediate vesting
  • Flexible PTO (typically 3 to 4 weeks a year)
  • 10 paid holidays
  • Monthly contributions for life activities & wellness
  • Access to LinkedIn learning with monthly dedicated time to explore

ATS Keywords

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Hard Skills & Tools
AI for legal workflowsB2B SaaSlegal technologyclient relationship managementrenewal and expansion strategieslegal operationsdocument management systemslegal AI applicationsadvisory relationship building
Soft Skills
strong written communicationstrong verbal communicationcollaborationproactive account managementcomfort with multi-stakeholder organizations
Certifications
JD