Account Manager – Strategic Growth
NetDocuments
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $100,000 per year
Job Level
Mid-LevelSenior
About the role
- Own a portfolio of high-value corporate clients and develop account expansion strategies that deliver measurable growth through renewals, upsells, and cross-sells.
- Engage with senior decision-makers (CIOs, General Counsel, Legal Ops leaders) to understand evolving business priorities and position NetDocuments as a strategic partner.
- Create and execute tailored account plans with defined objectives, success metrics, and growth targets; maintain clear visibility into account health and revenue forecasts.
- Quantify ROI and articulate the business impact of NetDocuments’ solutions to drive strategic renewals and multi-product adoption.
- Partner closely with Sales, Customer Success, Marketing, and Product teams to design account strategies, co-create success plans, and accelerate growth.
- Stay informed on legal tech trends, competitive landscape, and client industry dynamics to proactively identify new opportunities.
- Maintain accurate forecasts and revenue projections; contribute to quarterly and annual planning with data-driven insights.
- Serve as the voice of the customer internally, influencing roadmap priorities and enhancing customer satisfaction and retention.
Requirements
- Bachelor’s degree in Business, Communications, or a related field.
- 5+ years of experience in account management, enterprise relationship management, or strategic sales within SaaS or legal tech industries.
- Proven track record of achieving and exceeding growth and retention targets.
- Strong understanding of legal operations, document management, and workflow automation in the corporate legal environment.
- Exceptional communication, negotiation, and executive presentation skills.
- Skilled in strategic planning, complex deal management, and multi-stakeholder engagement.
- Proficient in CRM tools such as Salesforce or HubSpot; strong analytical and forecasting capabilities.
- Entrepreneurial mindset with a proactive, consultative, and results-driven approach.
Benefits
- 90% healthcare premiums company covered
- HSA company contribution
- 401K match at 4% with immediate vesting
- Flexible PTO (typically 3–4 weeks per year)
- 10 paid holidays
- Monthly wellness contributions
- Access to LinkedIn Learning with monthly dedicated time to explore
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managemententerprise relationship managementstrategic salesgrowth targetsretention targetslegal operationsdocument managementworkflow automationstrategic planningcomplex deal management
Soft skills
communication skillsnegotiation skillsexecutive presentation skillsanalytical skillsforecasting capabilitiesentrepreneurial mindsetproactive approachconsultative approachresults-driven approachmulti-stakeholder engagement