Manager

• Manage on-premise datacenter operations as part of the Cloud Infrastructure team, ensuring stability and performance.
• Partner with Software Engineering, Cloud Engineering, and Architecture teams to maintain a world-class cloud and infrastructure operation.
• Ensure security and compliance standards (SOC2-T2, ISO27001) are implemented effectively and pragmatically.
• Maintain and enhance business continuity (BC) and disaster recovery (DR) plans in alignment with evolving business needs.
• Oversee observability standards and practices across the infrastructure environment in collaboration with key stakeholders.
• Provide leadership for incident response SMEs in partnership with the defined Incident Management process.
• Build trusted partnerships within the CTO organization, especially with Cloud Engineering leadership.
• Lead, mentor, and develop a high-performing team of engineers focused on professional growth, certification, and readiness for full public cloud operations.
• Manage AWS PaaS services supporting NetDocuments’ SaaS applications.
• Lead annual budget planning and ongoing cost oversight for tools, infrastructure, and personnel.
• Implement best practices for vendor management within the infrastructure domain.

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