Solutions Engineer

Netcraft

. Partner closely with Account Executives and customer teams to support the sales cycle through technical discovery, demonstrations, and solution validation .

Posted 3/11/2026full-timeLehi • Utah • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Partner closely with Account Executives and customer teams to support the sales cycle through technical discovery, demonstrations, and solution validation
Prepare and deliver product demonstrations and proofs of concept to show how Netcraft’s solutions address customer challenges
Conduct technical discovery to understand customer environments, requirements, and opportunities
Act as the voice of the customer internally, helping inform product improvements and engineering priorities
Use your product and domain knowledge to build strong relationships with prospects and customers while serving as a technical liaison for the Commercial organization
Draft and deliver compelling proposals in collaboration with sales and account management teams
Identify opportunities for customers to expand their use of Netcraft services based on an understanding of their business needs and security challenges
Support smooth onboarding and implementation for new customers by collaborating with internal teams to ensure a successful customer experience

Requirements

What you’ll need

Proven experience in B2B SaaS or cybersecurity in a customer-facing role requiring strong technical product understanding
Ability to build relationships and clearly communicate technical concepts to stakeholders with varying degrees of technical understanding, from CISOs to developers to legal teams
Strong communication, influencing, and presentation skills
A self-starter mindset with the ability to organize, prioritize, and manage multiple activities effectively
A collaborative, team-oriented approach with a strong customer-first mindset
A background in cybersecurity is helpful but not required; however, a strong interest in learning and developing knowledge in the cybercrime and security space will be important
A broad understanding of security, networking, and Internet fundamentals would be beneficial

Benefits

Comp & perks

Highly attractive base salary and bonus structure, reviewed annually
401(k) Safe Harbor Plan with employer match up to 4%
Comprehensive private health cover, including medical, dental, vision, and life assurance
Equity tracking scheme (eligibility criteria apply)
33 days vacation per year (including public holidays), plus additional paid sick leave
Flexible and hybrid working options
Enhanced family leave benefits, including 52 weeks maternity/adoption leave and 4 weeks paid paternity leave
Spot reward bonus scheme to reward truly outstanding contributions
Two days paid Volunteering Leave per year
An inclusive culture where you’ll feel genuinely valued and supported

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

B2B SaaScybersecuritytechnical discoveryproduct demonstrationssolution validationproposal draftingcustomer onboardingimplementation supportsecurity fundamentalsnetworking

Soft Skills

communicationinfluencingpresentationrelationship buildingcollaborationcustomer-first mindsetself-starterorganizational skillsprioritizationteam-oriented