Netcraft

Senior Solutions Engineer

Netcraft

full-time

Posted on:

Location Type: Hybrid

Location: Lehi • Utah • 🇺🇸 United States

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Job Level

Senior

Tech Stack

Cyber Security

About the role

  • Leading highly tailored demonstrations, strategic workshops, and proofs-of-concept that show how Netcraft’s platform solves enterprise-scale challenges.
  • Developing a deep understanding of each customer’s environment, business objectives, and threat landscape, and translating those into actionable recommendations.
  • Acting as the “voice of the customer” to internal teams, shaping product direction and prioritizing enhancements based on enterprise needs.
  • Partnering with Sales, Technical Operations, Account Management, Engineering, and Product to drive complex opportunities, influence technical decision-makers, and build long-term strategic relationships.
  • Drafting and delivering compelling technical proposals aligned to customer risk, governance, and security initiatives.
  • Identifying opportunities to expand Netcraft’s footprint within accounts by mapping customer outcomes to our broader service portfolio.
  • Ensuring seamless onboarding and enterprise rollout by working cross-functionally to remove roadblocks, optimize deployment plans, and maximize customer satisfaction.
  • Positioning Netcraft as a trusted advisor by staying current on evolving cybercrime techniques, infrastructure abuse patterns, and threat mitigation best practices.

Requirements

  • Proven experience in Enterprise B2B SaaS or cybersecurity, in a technical customer-facing role (Solutions Engineering, Sales Engineering, Technical Consulting, or similar).
  • Ability to earn trust with senior technical and business stakeholders—from CISOs and security architects to engineering teams and legal/compliance groups.
  • Strong communication and influencing skills, with the ability to present complex security concepts clearly and confidently.
  • A consultative, strategic mindset and the ability to diagnose customer challenges and align solutions to measurable outcomes.
  • High degree of ownership and organization; able to manage multiple enterprise opportunities, stakeholders, and timelines concurrently.
  • Customer-first mindset and collaborative spirit—thriving in a team that works cross-functionally toward shared goals.
  • Curiosity about cybercrime, threat intelligence, and internet infrastructure.
  • Broad understanding of security, networking fundamentals, and/or internet architecture highly beneficial.
Benefits
  • Highly competitive base salary with annual review.
  • Attractive bonus plan based on performance targets.
  • 401(k) Safe Harbor Plan with employer match up to 4%.
  • Private health, dental, optical, and life coverage.
  • 33 days holiday (incl. public holidays), plus paid sick leave.
  • Flexible and hybrid working options.
  • Enhanced parental leave benefits.
  • An inclusive culture where everyone is valued and respected.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Enterprise B2B SaaScybersecuritySolutions EngineeringSales EngineeringTechnical Consultingsecurity conceptsthreat intelligencenetworking fundamentalsinternet architecture
Soft skills
communication skillsinfluencing skillsconsultative mindsetstrategic mindsetownershiporganizationcustomer-first mindsetcollaborative spirit