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Asesor de Call Center, ATC, Crosselling, Full Time
Netcall GroupCustomer service advisor for Entel Peru providing solutions to current and potential customers remotely. Responsibilities include closing sales after addressing inquiries and complaints.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer service and sales within a remote environment, utilizing effective communication and problem-solving skills to address user inquiries and close sales.
Highest-signal resume keywords
Customer Service ExperienceSales ExperienceCall Center ExperienceRemote Work CapabilityTechnical Support Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Tools & Technologies
Intel Core i3 (6th Generation or Higher)Ryzen 3 or HigherAMD8 or Higher50 Mbps Wired Internet8 GB RAMSolid State Drive (SSD)HeadsetsWebcam
Industry Keywords
Pre-Paid ServicesPost-Paid ServicesUser InquiriesSales ClosureProblem Resolution
About the role
Key responsibilities & impact- Brindar asesoría y soluciones respecto a consultas, problemas o reclamos de usuarios actuales o potenciales de Entel (Pre y Post pago).
- Al término de la atención se debe abordar y cerrar la venta sugerida.
Requirements
What you’ll need- Secundaria completa
- Disponibilidad para laborar de manera 100% remota
- Contar con herramientas para gestión remota: Procesador Intel Core i3 en adelante (a partir de 6ta generación), Ryzen 3 en adelante o AMD8 en adelante, internet cableado 50 mbps, Memoria RAM 8 GB, disco solido (SSD). Headsets y cámara web.
- Con experiencia en ventas o atención al cliente en CALL CENTER
Benefits
Comp & perks- Ingreso directo a planilla completa DESDE EL PRIMER DÍA (CTS, GRATIFICACIÓN, ASIGNACIÓN FAMILIAR, ETC)
- Sueldo básico + Variable + Comisiones por venta.
- Línea de carrera desde el 3er mes.
- Convenios educativos y descuentos corporativos
- Modalidad: 100% remoto