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Netcall Group

Asesor(a) de Call Center – Crosselling

Netcall Group

Customer Service Advisor providing support for current and potential users of Entel Perú. Handling inquiries, complaint resolutions, and suggested sales closure in a fully remote setting.

Posted 7/26/2026full-timeRemote • 🇵🇪 PeruMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer service and sales within a remote environment, utilizing effective communication and problem-solving skills to address user inquiries and close sales.

Highest-signal resume keywords
Customer Service ExperienceSales ExperienceCall Center ExperienceRemote Work Tools ProficiencyProblem-Solving Skills

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
SalesCustomer ServiceProblem Resolution
Soft Skills
Communication SkillsInterpersonal Skills
Tools & Technologies
Intel Core i3Ryzen 3AMD850 Mbps Internet8 GB RAMSolid State DriveHeadsetsWebcam
Industry Keywords
Remote WorkCall CenterPre-Paid ServicesPost-Paid Services

About the role

Key responsibilities & impact
  • Brindar asesoría y soluciones respecto a consultas, problemas o reclamos de usuarios actuales o potenciales de Entel (Pre y Post pago).
  • Al término de la atención se debe abordar y cerrar la venta sugerida.

Requirements

What you’ll need
  • Secundaria completa
  • Disponibilidad para laborar de manera 100% remota
  • Contar con herramientas para gestión remota: Procesador Intel Core i3 en adelante (a partir de 6ta generación), Ryzen 3 en adelante o AMD8 en adelante, internet cableado 50 mbps, Memoria RAM 8 GB, disco solido (SSD). Headsets y cámara web.
  • Con experiencia en ventas o atención al cliente en CALL CENTER

Benefits

Comp & perks
  • Ingreso directo a planilla completa DESDE EL PRIMER DÍA (CTS, GRATIFICACIÓN, ASIGNACIÓN FAMILIAR, ETC)
  • Sueldo básico + Variable + Comisiones por venta.
  • Línea de carrera desde el 3er mes.
  • Convenios educativos y descuentos corporativos
  • Modalidad: 100% remoto