Contribute to the evolution of how Network Operations can be automated and transformed for global Enterprises and MSPs
Lead customers in the identification of high impact automation targets for their Network Operations through analysis of ITSM data
Analyze customer’s network technologies, existing playbooks and design documents to create automation solutions
Train and develop customer engineers with automation knowledge to continue to automate on the NetBrain platform
Architect and create automation for critical network operations tasks through NetBrain’s automation capabilities (Runbook, Qapp, Dataview, integrations etc.)
Engage with existing vendor partnerships, research public domain knowledge to create automation content
Additional responsibilities as assigned.

Requirements

Bachelor’s or Master's degree in Computer Science, Information Technology, or a related field.
8+ years of experience in software development, network engineering, network automation, or related roles.
Solid understanding of common network tools including Network Monitoring, Incident Management, Log Analysis, etc.
Strong analytical and troubleshooting skills with the ability to identify issues and implement effective solutions.
Excellent verbal and written communication skills, with the ability to collaborate effectively across teams.
Strong attention to detail and quality, with a commitment to delivering reliable and efficient solutions.
Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
Stationary Tasks: Sitting for extended periods, remaining in a stationary position.

Benefits

Health insurance
401k
Medical/dental coverage
Bonuses

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

network automationsoftware developmentnetwork engineeringITSM data analysisautomation solutionsnetwork monitoringincident managementlog analysistroubleshootingautomation capabilities

Soft Skills

analytical skillsproblem-solvingcommunication skillscollaborationattention to detailquality commitment

Certifications

Bachelor's degreeMaster's degree