Senior Renewals Manager

NetBox Labs

Senior Renewals Manager responsible for renewals and revenue operations at NetBox Labs. Collaborating with CSMs and ensuring renewal processes are efficient and effective.

Posted 7/28/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $130,000 - $145,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing end-to-end renewal processes, including quoting, negotiation, and order management, while ensuring data hygiene and process documentation. Proficient in leveraging CRM tools and automation to streamline workflows and enhance operational efficiency.

Highest-signal resume keywords

Renewals ManagementB2B SaaS ExperienceCRM ProficiencyData HygieneProcess Automation

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Renewal ForecastingQuote GenerationNegotiationOrder ManagementData Analysis

Soft Skills

Organizational SkillsDependabilityCollaborationPresentation Skills

Tools & Technologies

HubSpotPylon

Industry Keywords

Revenue OperationsTransactional RenewalsMid-Market RenewalsCustomer Success

About the role

Key responsibilities & impact

Own the commercial conversation on transactional and mid-market renewals end to end: quote, uplift, negotiation, signed order.
Co-lead the commercial side of Strategic and Enterprise renewals with our CSMs, who remain the relationship owner and in the room.
Define and continuously improve how renewals run across our auto-renew, partner, and direct customer types.
Turn a good but inconsistent set of practices into one clear, documented process that scales across the team.
Own the renewal timeline end-to-end so nothing slips: kickoff, quote, negotiation, signature, close.
Make our renewal forecast something leadership can trust week to week.
Own the data hygiene forecasts depend on: clean dates, stages, risk signals, and renewal outcomes captured consistently.
Generate quotes and order forms for every renewal.
Drive the paperwork: send, track, and confirm signed orders back, on time.
Reduce manual renewal work everywhere you can: order form generation, system sync, risk flagging, reminders.

Requirements

What you’ll need

You've built or run a renewals or revenue operations motion before, ideally in B2B SaaS.
You can lead a commercial conversation. You're comfortable presenting a renewal, holding the line on uplift, and working through pricing objections. You own the number on the renewals you run.
You're fluent in a CRM and a customer success platform. We use HubSpot and Pylon; deep experience with either is a plus, and the ability to pick up new tools quickly is a must.
You think in systems. Handed a messy, manual workflow, your instinct is to make it clean, documented, and repeatable.
You're comfortable with data. You care about hygiene, you can build a forecast, and you notice when the numbers don't add up.
You can automate. You don't need to be an engineer, but you reach for tooling to kill repetitive work, whether that's templates, syncs, or light no-code automation.
You're organized and dependable. Renewals live and die by follow-through, and you're the person who doesn't let things slip.
You partner well and stay in your lane: you own the renewal, the AE owns expansion, the CSM owns the relationship and value.

Benefits

Comp & perks

Offers Equity
Offers Bonus