Technical Account Manager

NetApp

Technical Account Manager analyzing customer environments and storage data for NetApp enterprise clients. Delivering best-practice recommendations, service reviews, and preventative remediation guidance.

Posted 8/5/2026full-timeBangalore • 🇮🇳 IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer data analysis and reporting, with a strong focus on storage and virtualization technologies. Capable of delivering strategic recommendations and managing customer relationships effectively while influencing best practices.

Highest-signal resume keywords

Customer Data AnalysisStorage Technology KnowledgeMicrosoft Office ProficiencyNCDA CertificationCustomer Success Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data ReportingTechnical AnalysisStorage TechnologyVirtualization TechnologyPreventative RemediationService Review PreparationProject ManagementNegotiation SkillsBest Practices ImplementationTechnical Risk Assessment

Soft Skills

Excellent Communication SkillsAbility to InfluenceCoaching SkillsPrioritization SkillsCollaboration Skills

Tools & Technologies

NetApp SystemsMicrosoft ExcelMicrosoft PowerPoint

Certifications & Qualifications

NCDA Certification

Industry Keywords

Customer SuccessEnterprise SolutionsOperational Service ReviewsCross-Functional CollaborationCustomer-Facing Environments

About the role

Key responsibilities & impact

Generate, analyze, and report customer data from various enterprise sources
Provide strategic planning, storage support best practices, and upgrade advice
Apply NetApp knowledge to customers’ environments to improve the support experience
Maintain customer install-base information in NetApp’s system of record
Partner with the lead TAM on operational service reviews and customer-tailored recommendations
Deliver analytics, tools, and recommendations to mitigate risks and ensure NetApp solution stability
Track preventative remediation actions and influence customers to adopt best practices
Identify opportunities to improve technical analysis and customer recommendations
Manage special projects assigned by management
Collaborate with customers, account/sales teams, lead TAMs, and cross-functional teams

Requirements

What you’ll need

Excellent written and verbal communication skills
Work-hour availability aligned with customer time zones
Strong Microsoft Office skills, including Excel and PowerPoint
Ability to manage complex, high-pressure situations and prioritize effectively
In-depth technical knowledge of storage and/or virtualization technology, or ability to acquire it quickly
Strong aptitude for learning new technologies and processes in customer-facing environments
Understanding of technical risks and supportability parameters
Ability to influence and drive customer actions through negotiation
Ability to independently prepare and deliver TAM Service Review Meetings under lead TAM guidance
Ability to coach new hires on standard job tasks
Ability to contribute to cross-functional and subject-matter-expert teams
Ability to participate in initiatives and training to develop a specialization
5–8 years of relevant experience preferred
Bachelor of Science degree in Computer Science, Electrical Engineering, or a related field experience required
Prior support-role experience, preferably with a customer success background desired
NCDA certification or ability to obtain it is a plus

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account NetApp Website LinkedIn All Job Openings 10,000+ employees Founded 1992 🔌 API 🤖 Artificial Intelligence ☁️ SaaS 💰 Venture Round on 1994-01 API
Artificial Intelligence
SaaS NetApp is the intelligent data infrastructure company that provides innovative solutions for businesses to harness the power of their data. They offer a range of services including unified data storage, cloud management, and data protection to simplify and enhance data handling across various platforms. With a focus on modernizing storage environments and enabling efficient data management, NetApp serves various industries by helping organizations optimize their workflows and boost productivity. Technical Account Manager 🔥 18 minutes ago 🏢 Bangalore – Onsite ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧑‍🔧 Technical Account Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Generate, analyze, and report customer data from various enterprise sources
Provide strategic planning, storage support best practices, and upgrade advice
Apply NetApp knowledge to customers’ environments to improve the support experience
Maintain customer install-base information in NetApp’s system of record
Partner with the lead TAM on operational service reviews and customer-tailored recommendations
Deliver analytics, tools, and recommendations to mitigate risks and ensure NetApp solution stability
Track preventative remediation actions and influence customers to adopt best practices
Identify opportunities to improve technical analysis and customer recommendations
Manage special projects assigned by management
Collaborate with customers, account/sales teams, lead TAMs, and cross-functional teams 🎯 Requirements
Excellent written and verbal communication skills
Work-hour availability aligned with customer time zones
Strong Microsoft Office skills, including Excel and PowerPoint
Ability to manage complex, high-pressure situations and prioritize effectively
In-depth technical knowledge of storage and/or virtualization technology, or ability to acquire it quickly
Strong aptitude for learning new technologies and processes in customer-facing environments
Understanding of technical risks and supportability parameters
Ability to influence and drive customer actions through negotiation
Ability to independently prepare and deliver TAM Service Review Meetings under lead TAM guidance
Ability to coach new hires on standard job tasks
Ability to contribute to cross-functional and subject-matter-expert teams
Ability to participate in initiatives and training to develop a specialization
5–8 years of relevant experience preferred
Bachelor of Science degree in Computer Science, Electrical Engineering, or a related field experience required
Prior support-role experience, preferably with a customer success background desired
NCDA certification or ability to obtain it is a plus Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Technical Services Manager 🕒 July 27 Anovia 2 - 10 🤖 Artificial Intelligence 🏢 Enterprise ☁️ SaaS Website LinkedIn All Job Openings Technical Services Manager overseeing NOC Engineers and System Engineers at Anovia, a tech support provider. Managing performance and technical operations in a client-facing environment in Bangalore. 🏢 Bangalore – Onsite 💵 ₹1.2M - ₹1.4M / year ⏰ Full Time 🟠 Senior 🔴 Lead 🧑‍🔧 Technical Account Manager View More Technical Account Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates About us Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs