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About the role
Key responsibilities & impact- Work with business partners, process architects, and/or super users to define processes that meet business requirements
- Ensure that business processes being defined are scalable and flexible to meet future business needs
- Thoroughly understand business strategy and end-to-end business process and capture business requirements, end-to-end process impacts in the appropriate tool and ensure completeness
- Collaborate with stakeholders on business requirements and create a functional design, which focuses on the impacted business processes, data flows
- Decompose and document individual functional requirements to ensure that they are testable and readily understandable by the development team
- Perform functional config and setup based on solution design
- Define and document detailed acceptance criteria and develop test scripts within appropriate tools or test assets
- Partner with QA team as the QA team develops functional test strategy, test plans, test data and scripts and actively participate in various testing cycles
- Act as a functional subject matter expert and assist with the resolution of escalated incidents from the support organization
Requirements
What you’ll need- Must have extensive knowledge of key sales capabilities such as Opportunity Management, Quote Management, Deal Registration, Channel and Partner Enablement, Renewals, Account Management, Install base lifecycle, Pipeline Management and Intelligence.
- Experience working with Sales Applications such as Salesforce (required), MS Dynamics, Anaplan, Certinia and Analytics Platforms
- Strong business partnership experience required, with a proven track record of successfully driving cross-functional initiatives and projects.
- Ability to present ideas, design, and solutions to business and IT stakeholders
- Should be able to perform feasibility studies and recommend industry best practices to address business requirements
- Review and analyze the business requirements to influence and guide functional design and end to end solutions architecture
- Ability to collaborate with enterprise architects and technical leads to understand the current application footprint and standards and drive implementation of end-to-end solutions
- Excellent written and oral communication and interpersonal skills
- Self-motivated and takes initiative without a lot of direction
- Demonstrated critical thinking and analytical decision-making skills
- Able to prioritize and execute tasks in a high-pressure environment
- Experience working in a team-oriented, collaborative environment
- Knowledge of UX design principles and wireframing tools is a plus
Benefits
Comp & perks- Health Insurance
- Life Insurance
- Retirement or Pension Plans
- Paid Time Off
- various Leave options
- Performance-Based Incentives
- employee stock purchase plan
- restricted stocks (RSU’s)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
functional requirementsfunctional designtest scriptsacceptance criteriafeasibility studiesUX design principleswireframing toolsdata flowsbusiness process documentationcross-functional initiatives
Soft Skills
communication skillsinterpersonal skillscritical thinkinganalytical decision-makingself-motivatedinitiativecollaborationability to prioritizeability to execute tasksbusiness partnership