NetApp

Professional Services Engineer – Spanish Speaker

NetApp

full-time

Posted on:

Location Type: Hybrid

Location: Cork • Ireland

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Tech Stack

CloudLinuxNFSVMware

About the role

  • Deliver Level 3 technical support for NetApp storage environments, resolving complex incidents and service requests with high visibility and customer impact
  • Deploy, administer, and troubleshoot NetApp storage systems (ONTAP and 7-Mode), including performance optimization and firmware/OS upgrades
  • Manage and maintain storage protocols, SAN fabric switches, cluster switches, and related infrastructure components
  • Implement and support NetApp cloud and hybrid solutions, including Cloud Volumes ONTAP, StorageGrid, and FSxN for ONTAP
  • Serve as an escalation point and technical lead for delivery teams, tracking project status and ensuring successful outcomes
  • Build strong relationships with customers and stakeholders through clear communication, documentation, and knowledge transfer
  • Contribute to continuous improvement initiatives, including disaster recovery testing and infrastructure enhancements

Requirements

  • 5+ years of applicable experience in storage engineering, infrastructure support, or related technical roles
  • Hands-on expertise with NetApp storage technologies, including snapshots, SnapMirror, deduplication, provisioning, and performance tuning
  • Strong knowledge of storage protocols (CIFS, NFS, iSCSI, Fibre Channel) and SAN/NAS environments
  • Experience with virtualization and compute technologies such as VMware vSphere, Cisco UCS, or FlexPod
  • Proficiency in Windows Server or Linux system administration
  • Excellent customer communication skills with the ability to explain technical concepts clearly
  • Understanding of ITIL processes, including incident, problem, and change management
  • Ability to work effectively in a 24x7 global support environment across multiple shifts
Benefits
  • Professional growth
  • Skill development across cutting-edge technologies
  • Hybrid work environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
NetApp storage technologiesONTAP7-ModesnapshotsSnapMirrordeduplicationprovisioningperformance tuningstorage protocolsvirtualization
Soft Skills
customer communicationrelationship buildingclear documentationknowledge transfercontinuous improvementproblem-solvingtechnical leadershipproject trackingcollaborationadaptability