Net Health

Physical Therapy Customer Success Manager

Net Health

full-time

Posted on:

Location Type: Remote

Location: PennsylvaniaUnited States

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Salary

💰 $72,000 - $90,000 per year

About the role

  • Traveling to partner clinics (up to 80% travel) to build and maintain strong clinician relationships
  • Identify challenges to adoption and collaborate with clinic teams to implement tailored solutions
  • Deliver in-person support, coaching, and training to clinicians
  • Analyze usage metrics and develop strategic action plans
  • Track visit outcomes and progress against client KPIs

Requirements

  • Licensed Physical Therapist or Occupational Therapist
  • 2-5 years of clinical experience preferred; 2 years of outpatient clinic experience required
  • Excellent interpersonal and communication skills
  • Self-starter with the ability to work independently
  • Strong problem-solving skills
  • Active driver's license in good standing
Benefits
  • Unlimited PTO
  • Comprehensive Benefits Package
  • Employee Resource Groups
  • Casual Dress Code
  • Prioritized Employee Wellness
  • Diversity and Inclusion Initiatives
  • New Hire Support
  • Career Development Opportunities
  • Educational Assistance
  • Employee Referral Bonus
  • Progressive Parental Leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
clinical experienceoutpatient clinic experience
Soft Skills
interpersonal skillscommunication skillsself-starterproblem-solving skills
Certifications
Licensed Physical TherapistLicensed Occupational Therapist