Client Success Manager
Net Health
full-time
Posted on:
Location Type: Remote
Location: Pennsylvania • United States
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Salary
💰 $80,000 - $100,000 per year
About the role
- Ensure client satisfaction with company products, projects, and services
- Maintain relationships with assigned client accounts
- Manage and document client concerns and improve client experience
- Serve as a Subject Matter Expert for technology products
- Monitor and analyze client consumption and utilization of products
Requirements
- Bachelor’s degree or 6+ years' equivalent experience
- Minimum 2+ years Clinical and Operational Business experience in Wound Care
- Microsoft Office Suite
- Salesforce or equivalent
Benefits
- Unlimited PTO
- Work-from-anywhere environment
- Comprehensive benefits package
- Employee resource groups
- Casual dress code
- Prioritized employee wellness
- Diversity and inclusion programs
- New hire support
- Career development opportunities
- Educational assistance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
client relationship managementclient experience improvementdata analysissubject matter expertise
Soft skills
client satisfactioncommunicationproblem-solving