Solutions Engineer, Managed Services

Net at Work

Solutions Engineer designing IT solutions for mid-market clients, focusing on cloud and security. Collaborating with sales and delivery teams to propose scalable managed service solutions.

Posted 6/12/2026full-time🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $120,000 per yearWebsite

Tech Stack

Tools & technologies

CloudERP

About the role

Key responsibilities & impact

Lead the end-to-end solution engineering and proposal lifecycle for mid-market opportunities: discovery, requirements gathering, solution architecture, cost modelling, implementation roadmap and proposal document creation
Collaborate with sales account executives, partner/alliances teams and delivery leads to understand client business challenges, define value propositions, and align solutions accordingly
Own and refine the services solution catalog for the mid-market: managed IT, cloud services, security & compliance, infrastructure, business applications, migrations, integrations, etc. (consistent with our managed service offering)
Develop reusable templates, architectures, reference designs, cost calculators, proposal frameworks and documentation libraries to drive efficiency, quality and consistency
Maintain deep understanding of vendor ecosystems, technology trends, competitive landscape and mid-market buyer priorities
Translate that into differentiated solutions
Present solution proposals and architectures to senior client stakeholders and internal executives; articulate value, manage objections, adjust design to meet constraints
Monitor win/loss data, feedback from clients and delivery teams to iterate on solutions and improve proposal success rates
Collaborate with services delivery to ensure the hand-off from sales to implementation is smooth and ensures solutions proposed are practical, scalable and deliverable
Drive innovation in how we package services (offerings, pricing, delivery models) for the mid-market to support growth and profitability

Requirements

What you’ll need

3+ years of experience as a Senior Engineer or Sales / Solutions Engineer for managed services solutions, with a focus on cloud, security, and other emerging technologies
Industry certifications preferred, especially MSCSE, CCNE, CISSP
Industry experience delivering highly available, highly scalable managed IT solutions
Experience creating high level estimates based on limited requirements
Master at generating functional and technical Solution Design deliverables for both internal and external audiences
Ability to travel throughout North America
Business acumen: ability to build cost models, pricing proposals, ROI/value cases, articulate business benefit of technology
Leadership mindset: experience building and leading a technical team, fostering collaboration, accountability, and high performance
Comfortable working in a fast-moving services environment; able to handle multiple simultaneous opportunities and priorities
Experience with managed services business models, service-catalog design, recurring revenue models
Familiarity with mid-market ERP/CRM/cloud solution vendors and the challenges of companies in the 50-500 employee range
Excellent interpersonal and relationship-building skills; able to collaborate with sales, delivery, vendor partners, and client stakeholders
Strategic thinker with hands-on execution capability – able to roll up sleeves and lead design efforts when needed
Metrics-driven: uses data (win rates, cost models, pipeline) to continuously improve the solution-engineering process
Passion for staying current on technology and services trends, and for translating them into practical commercial advantage.

Benefits

Comp & perks

Health and Welfare (Medical, Dental, Vision)
Accident, Critical Illness, and Hospital Indemnity
Employee Assistance Program (EAP)
Life and AD&D Insurance
Short- and Long-Term Disability Insurance
Flexible Spending Accounts
Transportation and Parking Accounts
Health Savings Accounts (with company contribution)
Retirement Planning (401k with matching contribution)
Legal Benefits
Identity Theft Protection
Pet Insurance
Wellness Program Offerings
Paid Time Off, accrued per pay period based on years of service starting at 15 days annually
8 Paid Holidays per year, including 1 floating holiday

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

solution architecturecost modellingproposal document creationmanaged IT solutionscloud servicessecurityservice-catalog designrecurring revenue modelssolution design deliverablesdata analysis

Soft Skills

leadershipcollaborationbusiness acumeninterpersonal skillsstrategic thinkinginnovationaccountabilityhigh performancerelationship-buildingadaptability

Certifications

MSCSECCNECISSP